Travel Support Specialist – Client Services at Destination Knot – New York, New York
Destination Knot
New York, New York, 10001, United States
Posted on
Salary:$25000 - $65000Job Function:Customer Service
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About This Position
Travel Support Specialist Client Services
$25,000 - $65,000 a year
Job Title: Travel Support Specialist Client Services
Location: Remote
About the Role
Were hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution. If you enjoy problem-solving and providing white-glove service, this is the perfect role for you.
Responsibilities:- Respond to client inquiries about existing or upcoming trips.
- Resolve travel issues (delays, cancellations, schedule changes) in real time.
- Communicate with airlines, hotels, and tour providers to make changes.
- Confirm itinerary details, send reminders, and provide travel tips.
- Document interactions and maintain client records in our CRM system.
- Previous experience in a travel agency or customer support role.
- Strong attention to detail and excellent communication skills.
- Ability to work flexible hours, including evenings or weekends if needed.
- Tech-savvy and comfortable using booking platforms and CRMs.
- Remote work and flexible schedule.
- Growth path into full-time travel advisor or team lead roles.
- Travel discounts and ongoing professional development.
$25,000 - $65,000 a year
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Job Location
New York, New York, 10001, United States
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