Director, Finance & Operations in Toronto, Kansas at AIP Connect

Reporting directly to the President and CEO, the Director, Finance & Operations serves on the Senior Leadership Team and oversees the organization’s financial stewardship, operational effectiveness, and internal infrastructure. The role provides strategic and operational leadership across Finance, People & Culture, Information Technology, and Office Administration to ensure the organization is well-positioned to deliver on its mission and strategic priorities.

This position is instrumental in supporting the organization’s long-term sustainability through strong financial management, operational excellence, and effective funder reporting and stewardship.

Office & Administration

• Maintains office efficiency by planning and implementing office systems and equipment procurement.
• Oversee the day-to-day operations of the office, ensuring a safe, welcoming, and functional work environment.
• Manage facilities, lease agreements, and relationships with building management and vendors.
• Oversee procurement processes, contract management, and office supply/equipment needs.

• 10+ years of progressive experience in finance and operations, including at least 5 years in a leadership role, with specific experience in a non-profit, charitable or public sector organization.
• Bachelor’s degree in finance, Accounting, Business Administration, or a related field.
• Possession of a professional accounting designation (CPA) is preferred.
• Additional training or certification in leadership, operations, HR, governance, risk management, or related areas is an asset.
• Demonstrated experience managing cross-functional portfolios including Finance, HR, IT, and administration.
• Experience working with Boards of Directors and presenting financial information to non-financial audiences.
• Familiarity with government grants, contribution agreements, and multi-funder reporting.

• Strong financial acumen with expertise in budgeting, forecasting, and reporting.
• Proficiency with Microsoft Office Suite and accounting systems and software (i.e., QuickBooks, Ceridian).
• Strong knowledge of regulatory compliance specific to non-profit organizations, including tax regulations and reporting requirements.
• Experience in analyzing key performance indicators (KPIs) and operational metrics.
• Understanding of HR practices, employment-related processes, and workplace culture development.
• Working knowledge of Ontario employment legislation, pay equity, and workplace health and safety requirements.
• Working knowledge of AI and automation tools.

• Initiative and Ownership: Demonstrate proactive engagement and take ownership of assigned tasks.
• Effective Communications: Express ideas clearly and establish connections easily through effective communication.
• Teamwork and Collaboration: Collaborate effectively with others, fostering a team environment that contributes to shared success.
• Judgment and Problem Solving: Demonstrate strong judgment and problem-solving skills to navigate challenges, make informed decisions, and contribute positively to achieving desired outcomes.
• Project & Team Leadership: Effective oversight of projects and teams, ensuring alignment with Organizational Outcomes, optimal resource utilization, and successful project Outcomes through strong leadership and collaboration.
• Strategic Planning: The ability to formulate and implement long-term organizational strategies, aligning them with the mission and vision, and adapting to changing environments.