Fitness Room Attendant - Fridays 5PM - 9:30PM in Whitinsville, Massachusetts at George Marston Whitin Memorial Community

The Fitness Room Attendant provides great customer service and complete support to all members. The Fitness Room Attendant must maintain a clean, safe, and enjoyable environment in the Health and Fitness Room at all times.

REPORTS TO: Fitness Room Supervisor

EMPLOYMENT STATUS: Part-Time Hourly Non-Exempt

PRIMARY RESPONSIBILITIES:

• Provide a clean, safe, and enjoyable environment for all members in the Health and Fitness room
• Provide assistance/guidance to all members in the fitness room
• Develop & maintain professional relationships with members by providing personal attention every shift to all through a proactive approach
• Instruct members on correct position/body alignment to prevent injuries; provide spotting as necessary.
• Provide orientation on fitness equipment for new members
• Refer members for further training to supervisor
• Report equipment problems plus respond to and report accidents and incidents to supervisor
• Refer problems, complaints, or suggestions from members to supervisor
• Open and close fitness room and possibly the building as scheduled
• Enforce all facility policies and rules
• Clean, disinfect, and sanitize the equipment according to the cleaning plan; clean mirrors, vacuum, and dust as needed
• Launder and fold towels for use in fitness room and locker rooms
• Attend all scheduled staff meetings and training sessions mandated by your supervisor
• Maintain accurate time and attendance online and submit in timely manner
• Adhere to WCC Core Competencies and Employee Manual
• Note: This job description is not intended to be all-inclusive. Employee may be asked to perform other duties related to health and fitness as needed.

REQUIREMENTS:

• Must be eighteen (18) years of age
• Strong customer service skills with excellent oral communication skills to work positively with different populations, in groups and individually
• Ability to work a flexible schedule, with some holiday and weekend work possible
• Ability to concentrate and accomplish tasks despite interruptions
• Possess basic knowledge of fitness equipment use and strength to spot on weight equipment
• Certifications (we can help provide): (Not limited to but including)
• CPR/AED and First Aid

WHITIN COMMUNITY CENTER CORE COMPETENCIES:

1. Supports the Mission, Vision and Direction of the Whitin Community Center: Understands and supports the mission of the Whitin Community Center; displays the Whitin Community Center values; displays flexibility and accepts change; is willing to try new methods and make suggestions; shows a strong commitment to the Whitin Community Center; conveys enthusiasm for the Whitin Community Center and his/her work.
2. Builds Community: Understands and embraces the role of volunteers; helps members and participants make connections to others and to the Whitin Community Center; practices effective relationship-building techniques; supports the role of fund-raising in achieving the Whitin Community Center mission.
3. Provides a Quality Experience for Members, Participants, Internal Customers and Others: Possesses the ability to deliver outstanding experiences for members, participants, internal customers and others; builds warm and supportive relationships; consistently greets and assists everyone in a positive way; strives to provide service that will exceed expectations; responds to concerns and complaints in a way that makes each person feel valued; initiates action for prompt resolution; looks for better ways to serve and involve members, participants, internal customers and others.
4. Works Productively: Demonstrates responsible actions; consistently performs duties in a safe and conscientious manner within the agreed upon timeframe; follows standards, policies, and procedures; is reliable and consistently punctual; actively participates in staff meetings, required trainings, and other work related activities; uses good judgment; uses Whitin Community Center resources appropriately and efficiently.
5. Uses Effective Personal Behaviors/Communicates Effectively: Treats everyone with courtesy, respect and consideration; displays integrity; listens actively and genuinely; communicates in a clear and pleasant manner; embraces differences among people; demonstrates an active willingness to learn and grow; accepts constructive criticism; works cooperatively as a team member.