Solutions Specialist – Pickup Logistics at UniUni – Brea, California

About UniUni

UniUni is a Canadian last-mile e-commerce logistics company and one of the fastest-growing in North America. By integrating advanced technology with efficient delivery solutions, UniUni enables businesses to provide a superior online shopping experience with exceptional reliability and customer satisfaction. Serving a wide range of clients—from emerging e-commerce platforms to established global retailers—UniUni continues to set new standards for speed, quality, and service excellence.

Overview

The Solutions Specialist is responsible for designing pickup-side solutions, supporting project implementation, and enabling operational improvements across various business scenarios. The role requires strong analytical thinking, cross-team collaboration, and experience in logistics or supply chain solution design.

Responsibilities

• Develop end-to-end pickup solutions based on customer needs, business requirements, and operational constraints.
• Lead project execution, including requirement analysis, workflow design, testing, implementation, and post-go-live optimization.
• Support new business initiatives and propose innovative pickup solutions for emerging scenarios.
• Facilitate cross-scenario solution integration, knowledge sharing, and best-practice replication.
• Conduct performance analysis and cost-benefit evaluation to improve solution effectiveness.
• Lead user-experience enhancement projects and coordinate cross-functional alignment for implementation.
• Prepare professional documentation, including solution proposals, workflow diagrams, and standard operating procedures.

Qualifications

• Bachelor’s degree in Logistics, Supply Chain, Industrial Engineering, or a related field.
• 3+ years of experience in logistics, supply chain, express delivery, or cross-border e-commerce.
• Solid understanding of pickup operations, distribution logistics, or supply chain workflows.
• Proven experience in solution design and end-to-end project delivery.
• Strong data analysis skills, including using Excel/Sheets, BI tools, or SQL (preferred).
• Excellent project management skills and ability to drive cross-functional collaboration.
• Strong communication, presentation, and stakeholder-management abilities.
• Ability to work in fast-paced environments with changing business needs.