Aircraft Part Sales Support Specialist 2 in Savannah, Georgia at Gulfstream
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Job Description
Date: Apr 28, 2026
Location: Savannah, GA, US
Company: Gulfstream Aerospace Corporation
Savannah - Weekend Night Shift
At Gulfstream, our people are at the heart of everything we do. We believe in inspiring and empowering every individual to reach their fullest potential. From workforce development and meaningful connections to a culture of trust, respect, and integrity, we invest in our employees so they can do their best work and achieve success together. Creating and delivering the world’s finest aviation experience starts with our people and when our people thrive, so does our mission.
As an Aircraft Part Sales Support Specialist 2 – Weekend Nights, you will support domestic and international aircraft parts sales by ensuring accurate, compliant, and timely order processing. This role plays a key part in customer satisfaction by serving as a knowledgeable point of contact for parts availability, order status, and issue resolution during weekend operations.
What You Will Do- Process domestic and international aircraft parts sales orders in compliance with regulatory requirements and internal procedures.
- Prepare and manage formal quotes, order processing, financial status verification, export compliance checks, and certification requirements (FAA, EASA, CAAC, and others).
- Serve as a direct customer contact for in‑stock part shipments and order status updates.
- Coordinate with expeditors to ensure seamless handling of out‑of‑stock orders.
- Determine warranty, AOS, or PlaneParts applicability for each transaction and ensure proper material and cost allocation.
- Support rental transactions, including bailment agreements and rental terms, as required.
- Build and maintain strong customer relationships while researching and resolving issues, complaints, or disputes.
- Collaborate with internal teams to support STC, ASC/CB/SB, Managed Programs, Government Programs, Simulators, and other special initiatives.
- Provide international order processing support as needed, ensuring all requirements are met.
- Contribute to continuous improvement initiatives within the Part Sales Support organization.
- Bachelor’s degree in Business Administration or a related field, or an equivalent combination of education and experience.
- 2 years of relevant experience required.
- Working knowledge of customer service processes related to parts shipping and logistics preferred.
- Experience with Corridor, SAP, or other integrated operating platforms desired.
- Strong communication skills with the ability to interact confidently with customers and internal stakeholders.
- High level of computer proficiency, including Microsoft Word, Excel, and PowerPoint.
- Corridor system experience preferred.
- Ability to read, write, speak, and understand the English language.
- Ability to support a weekend night shift schedule.
Join Gulfstream and help us create and deliver the world’s finest aviation experience.
Unique Skills:
Corridor experience preferred.
- Process domestic or international parts sales orders through effective decision-making, to ensure orders are processed in accordance with regulatory guidelines and adhere to identified processes and procedures.
- Maintain a comprehensive understanding of domestic and international parts order processing requirements and procedures.
- Process customer requirements to include formal quotes, order processing, financial status, export compliance checks and Quality/Certification requirements including but not limited to FAA, EASA, CAAC.
- Responsible for direct customer contact on in-stock part shipments.
- Liaise with expeditors to ensure seamless and transparent turnover of all out of stock orders.
- Determine Warranty, AOS or PlaneParts applicability for each customer order transaction. Direct material and cost to proper accounts. Participate in the rental process to include bailment agreements and rental terms, as required.
- Establish and maintain strong customer relationships at all levels. Research and assist in ensuring prompt resolution to issues, complaints and/or disputes.
- Communicate with other functional areas to support STC, ASC/CB/SB, Managed Programs, Government Programs, Simulators and any other special programs as required.
- Provide support for international order processing as required, ensuring all applicable requirements are met.
- Support continuous improvement efforts within the Part Sales Support organization. .
- Working knowledge of associated processes in relation to customer service and parts shipping and logistics preferred.
- Experience with Corridor, SAP or other integrated operating platform desired.
- Ability to communicate effectively and confidently.
- High level of computer literacy including Microsoft Windows, Word, Excel, PowerPoint.
Additional Information
Requisition Number: 232821
Category: Service Center
Percentage of Travel: Up to 25%
Shift: Weekend Nights
Employment Type: Full-time
Posting End Date: 05/05/2026
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.
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Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft
Nearest Major Market: Savannah
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