Customer Account Executive in Durham, North Carolina at Trustwell

Trustwell is looking for ambitious, energetic problem-solvers who enjoy a fast-paced team environment filled with challenges and career growth opportunities in a rapidly growing tech firm. Trustwell is on a mission to change the food industry. Combining FoodLogiQ’s supply chain management software with Genesis’ nutritional analysis and label development solution, the Trustwell Connect platform creates the food industry’s only full-scale solution connecting product development and regulatory-compliant labeling with supplier compliance, enhanced traceability, and automated recall management. From food and supplement manufacturers to retail grocers and restaurant chains, more than 2,500 food companies around the world use Trustwell software as their trusted source for compliance and quality solutions in the food industry. For more information, visit www.trustwell.com.

Role: Customer Account Executive

FLSA: Full Time | Exempt | Salaried | Remote (US)

Reports to: Director of Sales

Scope of Position: The Customer Account Executive (CAE) is responsible for cultivating and closing Cross-sell/Expansion opportunities, within our current Trustwell customer base. Within Trustwell’s SAAS software Suite of products and services for Food manufacturing, Food Service, and Supplement Manufacturing market. The CAE is responsible for expanding current relationships in Trustwell’s current customer base, efficiently moving customers through the opportunity stages to a successful close. The CAE is also responsible for developing and fostering strong positive relationships with existing customers and serving as a good representative for the company. The role ultimately will drive the success of the company's cross-sell bookings goals and objectives through achieving individual sales quotas in designated territories.

Essential Duties & Responsibilities including but limited to:

• Prospect, research, and connect with existing customers
• Create and manage prospecting campaigns with touch points and follow up to maximize pipeline creation
• Present and sell company products and services to existing customers
• Partner with Account Managers
• Expand current customer base
• Reach agreed upon sales targets
• Uncover and overcome customer objections
• Demonstrate software to interested parties
• Complete tasks as assigned in a timely manner
• Relentless follow up on prospects, leads, and opportunities is a must
• Experience and proficiency in Salesforce, Salesloft, and Zoominfo preferred
• Other responsibilities as required

Required Skills/Abilities

• Effective verbal, written, and interpersonal skills
• Prospecting experience selling software into new markets
• Process oriented and very organized
• Experience utilizing technology to prospect effectively (i.e. Linkedin, Zoominfo, Salesloft)
• Strong negotiation and relationship skills to build credibility with buyers
• Work effectively within Sales Team
• Experience selling software in the Food industry
• Ability to work productively in a remote environment

Education/Experience

• Bachelor’s Degree in Business, Management, or similar; required.
• 3 plus experience in software sales or related food industry experience, required.

Total Rewards Package:

• Full healthcare benefits, including medical, dental, and vision.
• Supplemental benefits, including STD, LTD, HSA, 401k, etc.
• Responsible Time Off (PTO) + Holiday Pay
• Competitive Compensation + Bonus!
• Excellent culture, growth opportunities, plus much more...

What to expect - the Hiring Process!

• Interview with Human Resources
• Interview with Hiring Manager
• Peer Panel Interview
• Final Executive Interview
• Offer of Employment (Background Screening/References)

The compensation for this role is based on several factors, including the candidate's experience, education, skills, and alignment with the responsibilities outlined for the role. The anticipated salary range for this role is (Annual Salary); with most candidates hired in the mid-range. This role is quota-bearing, and comes with an on-target earning up to $160k/per annum/uncapped.

To learn more about the culture & employee experience at Trustwell, check out our LinkedIn or GlassDoor!

Trustwell is an equal employment opportunity employer committed to hiring and retaining a diverse workforce. Applicants receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, religion, or other legally protected class. If you need accommodation for any part of the employment process due to a medical condition, or any disability, please contact a member of our human resources team.

Acceptable Background and References Required; Upon any conditional offers made by Trustwell. Equal Opportunity Employer/ DFWP/ Affirmative Action