Manufacturing Machine Tool Field Service Engineer Technician at Manufacturing Maintenance Solutions Inc – Pekin, Illinois

If you’re the go-to CNC expert who can walk into a shop, figure out what’s wrong, and get a machine back up and running—this is your role.

You’ll be out in the field working directly with customers, troubleshooting, repairing, and maintaining CNC machines. This isn’t a sit-behind-a-desk job—you’ll be hands-on, solving real problems, and making a direct impact on production.

• Travel to customer sites to service CNC machines and equipment
• Troubleshoot mechanical, electrical, and control system issues
• Repair and replace components to get machines back up and running
• Perform machine installs, setups, and calibrations
• Work with controls and diagnose system faults
• Read prints, schematics, and technical manuals to track down issues
• Train operators or maintenance teams on proper machine use and basic upkeep
• Document service work and report findings
• Manage multiple service calls and prioritize jobs in the field

• Start your day with a safety meeting
• Head to a customer site or review your service schedule
• Arrive on-site and talk with the customer about the issue they’re having
• Jump into troubleshooting a CNC machine—could be electrical, mechanical, or controls-related
• Use diagnostic tools to track down the problem and make repairs
• Test the machine to make sure it’s fully operational before leaving
• Walk the customer through what was fixed and answer any questions
• Head to the next job or wrap up documentation from the day
• Occasionally, stay overnight depending on travel needs

• 5+ years of CNC machine tool service or repair experience
• Strong troubleshooting skills across mechanical, electrical, and controls systems
• Ability to read and interpret schematics, prints, and manuals
• Hands-on experience with diagnostic tools and precision measurement equipment
• Strong communication skills—you’re comfortable working directly with customers
• Ability to work independently and manage your own schedule in the field
• Valid driver’s license and willingness to travel

• Experience with advanced CNC systems or specialized equipment
• Ability to train or mentor other technicians
• Experience with remote diagnostics or advanced troubleshooting methods