M3 CloudSuite System Administrator at Cutter & Buck – Arizona

Our Vision: Empowering people with long-lasting, high-quality sportswear helps them succeed in their own lives, and makes them proud to be a part of something bigger than themselves.

Our Mission: Our objective is to be the world's best sportswear supplier for retailers, companies, and teams.

Location: This position is remote, home office based in specifically approved states of employment. Approved States: Arizona, Connecticut, Delaware, Idaho, Indiana, Illinois, Massachusetts, Michigan, Nevada, New Hampshire, New Jersey, Oklahoma, Pennsylvania, South Carolina, Texas, and Washington State. Applicants will need to attest to meeting technical requirements for remote work functionality.

We are seeking an experienced M3 CloudSuite System Administrator to manage, support, and optimize our Infor M3 CloudSuite environment. This role is responsible for ensuring system reliability, performance, security, and continuous improvement of our ERP ecosystem. The ideal candidate combines strong technical expertise with a proactive, problem-solving mindset and the ability to collaborate across business and IT teams.

Key Responsibilities

• Administer and support the Infor M3 CloudSuite environment, including configuration, monitoring, and maintenance
• Manage user access, roles, and security within M3 and associated tools actively with the global Ops team to meet the needs of users & the applications team
• Monitor system performance, troubleshoot issues, and implement optimizations
• Steward Infor releases, particularly disruptive releases, creating awareness of changes and mitigating impact.
• Work with Infor support and third-party vendors to resolve incidents and service requests
• Monitor integrations between M3 and other enterprise systems (e.g., Financial systems, order portals, EDI, WMS & related warehouse systems)
• Assist with M3 integration error triage & support
• Support data management activities including migrations, imports, and data integrity checks
• Develop and maintain documentation for system configurations, processes, and procedures
• Assist business users with troubleshooting, training, and best practices
• Participate in change management processes and ensure proper testing and validation
• Ensure compliance with security, audit, and governance requirements

Knowledge, Skills, Experiences and Abilities:

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
• 3+ years of experience supporting Infor M3 / CloudSuite environments
• Strong understanding of ERP systems, business processes, and system administration
• Experience with Infor OS, Mingle, and related CloudSuite components
• Familiarity with user security, role design, and access controls
• Experience with system integrations and data interfaces
• Strong troubleshooting and analytical skills
• Excellent communication and stakeholder management abilities

Mindset and orientation:

• Adoption of Cutter & Buck’s Mission and Values.
• Maintaining a customer-first position.
• Ability to organize, prioritize, multitask, and demonstrate flexibility in a dynamic, fast paced environment.
• Embrace challenges, learn from criticism, and be willing to see effort as the path to mastery.

Our Workplace: Employees shall work in a non-hostile work environment. That is, the employee is expected not to engage in any activity that unreasonably interferes with performance of any other employee, such as sexual harassment, unlawful discrimination or any other behavior that unduly demeans or intimidates another employee.

Our Employees: Full Time Employees enjoy employer subsidized medical, dental and vision eligibility, Paid Sick leave and Annual Vacation leave. Employees are also eligible for participation in our 401k plan with company match and ten (10) paid holidays in a calendar year.

Cutter & Buck is proud to be an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. E-Verify: We verify the identity and employment authorization of individuals hired for employment in the United States.

We maintain a drug-free workplace and perform pre-employment post-offer substance abuse testing, complete post-offer background check are required for all positions. A clear driving record may be required for Safety Sensitive and Sales positions.

Cutter & Buck, Inc. is a socially responsible company.