Executive Administrative Assistant at Lloyd & McDaniel, PLC – Louisville, Kentucky

Staff

Position Description:

Executive Administrative Assistant works with Executive Administration team focusing on Complaints, Disputes, Bankruptcy, Deceased, Validation, C&D and other forms of Correspondence and communications. Works closely with Partners and Attorneys to resolve and review escalated matters. Works and communicates directly with clients.

Position Requirements:

Ability to identify a Complaint, Dispute, VOD, Fraud Request, Bankruptcy, Deceased, etc.

Report directly to clients

Status files per individual Client guidelines

Maintain required log for individual Clients

Cross-train and provide backup assistance to Executive and Administrative Assistants

Support Executive Team as requested

Other duties as assigned

Position Qualifications:

Proficient in both Word and Excel

General working knowledge of CLS (Word Perfect)

Must be able to “Multi-task”

Excellent Organizational Skills

Strong Attention to Detail (Accuracy is a must)

Dependable

Excellent Communication Skills

Ability to work with other departments

Maintains confidentiality as required

Professional Attitude and Appearance

Strong Attendance Record

Skills & Abilities:

Advanced knowledge of CLS servicing system

Moderate computer skills and knowledge of Microsoft Office software applications

Ability to manage multiple tasks and deadlines

Average Math Skills, Reporting Skills, Attention to Detail, and Documentation Skills

Strong written and verbal communication skills

Task oriented with the ability to individually prioritize based on job requirements

Good time management skills

Ability to work in a team environment

Willingness to learn new skill sets and share expertise with management and team members

Education and/or Experience:

Minimum

High School Diploma or equivalent

3-5 years’ experience in the legal collections industry

Desired

4 Year College Degree

2 Year College Degree

5+ years’ experience in the Banking or Collections Industry

Important: To be considered for the position described above, you must meet the position qualifications, follow the posting process and meet the posting eligibility.