L3/L4 Infra Support Engineer at Consolidated Analytics, Inc. – Chennai, Tennessee

About Consolidated Analytics, Inc.

Consolidated Analytics is a fast-growing mortgage and financial services company with Centers of Excellence in Chennai and Pune. Explore some of our featured openings below.

Position Overview:

We are seeking a highly skilled Server Engineer with strong Azure experience to join our Infrastructure team. The ideal candidate will be responsible for managing, supporting, and optimizing our on-premise and cloud-based (Azure) server environments to ensure high availability, performance, and security.

Key Responsibilities:

• Administer, monitor, and troubleshoot Windows Server environments (2016/2019/2022).
• Configure and manage services in Microsoft Azure (VMs, Azure AD, Networking, Storage, etc.).
• Manage server patching, performance tuning, and routine maintenance tasks.
• Implement and support backup and disaster recovery strategies using Azure Backup, ASR, or other tools.
• Maintain infrastructure documentation, change management, and asset tracking.
• Collaborate with security and network teams to maintain compliance and security standards.
• Support Active Directory, Group Policies, DNS, DHCP, and other core infrastructure services.
• Provide L3/L4 support for infrastructure-related incidents and escalations.
• Participate in capacity planning, infrastructure upgrades, and cloud migration projects.
• Work with vendors and other teams for issue resolution and implementation support.

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 5+ years of experience in server administration and infrastructure support.
• Strong hands-on experience with Microsoft Azure services.
• Expertise in Windows Server OS, Active Directory, and related services.
• Experience with virtualization platforms such as VMware or Hyper-V.
• Strong understanding of networking concepts (l, etc.).
• Familiarity with PowerShell scripting and automation.

Preferred Qualifications:

• Microsoft certifications (e.g., AZ-104, MCSA, MCSE)
• Experience in hybrid cloud environments (on-prem + Azure)
• Exposure to monitoring tools (e.g., Azure Monitor, PRTG, SCOM)
• Knowledge of ITIL processes and service management best practices

Soft Skills:

• Strong analytical and problem-solving skills
• Excellent verbal and written communication
• Ability to work independently and collaboratively in a team environment
• Willingness to learn and adapt in a dynamic environment