Financial Navigator at St. Josephs Candler – Savannah, Georgia

The Oncology Financial Navigator (OFN) will be responsible for contacting and educating patients about their insurance benefits, providing treatment estimates, and collecting patient payments, the OFN will be available to all patients in need of financial navigation services. The OFN will secure payment of deductibles, copayments, and educate patients on available payment plans when necessary. A vital part of the OFN's responsibilities is to enroll patients in financial assistance programs including the SJC Financial Assistance Program, pharmaceutical and charity-based assistance programs, and to determine Medicaid eligibility. Maintaining open communication with multiple health system departments, including the entire oncology service line and all associated practices, Patient Financial Services, and the Central Billing Office, is pivotal for the success of financial navigation.

Bachelors - Preferred

Associates - Preferred

Customer service within healthcare, medical coding and billing, pre authorization, and medical finance experience

None Required