Customer Service / Front Desk SR at TruFit Athletic Clubs – San Antonio, Texas

About TruFit Athletic Clubs: Based in San Antonio, TX, TruFit owns and operates 40+ fitness locations and we are growing! As a leader in the high value, low-cost fitness industry, we are passionate about ensuring everyone has access to become the best version of themselves. In our clubs, you will be welcomed by our friendly staff, state-of-the-art equipment, functional training space, a multitude of group exercise classes, team training, personal training, cardio equipment, basketball courts, Kid's Club services, and so much more.

We are proud to provide TRUly great jobs to nearly 2,000 teammates! Our career opportunities include full- and part-time positions from front line to management level leadership roles in our clubs, including operations, service, sales, and fitness. We also offer rewarding career opportunities in corporate support functions based in our San Antonio headquarters office. As a TruFit team member, you will have access to competitive compensation packages, comprehensive benefits, career development paths, complimentary gym memberships, 401(K), and many perks.

At our core, we empower our members and team members through a deeply rooted values-based culture.

We are looking for a very upbeat Front Desk Associate to undertake all receptionist and clerical duties at the front desk. You will be the "face" of the company for all visitors or guests and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with minor concerns and provide our members with accurate information. The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities include but are not limited to:

Greet and welcome guests.

Answer questions and address member concerns.

Answer incoming calls and redirect them as necessary.

Monitor & stock inventory drinks/bars.

Keep the front desk clean and presentable with all necessary materials.

• Proven experience as a front desk receptionist.
• Familiarity with office machines such as fax, printer, and scanner.
• Proficient in Microsoft Office.
• Excellent communication skills.
• Good organization abilities.
• Problem-solving skills.
• Top-notch customer service skills.
• Multitasking is a must!