Software QA Specialist at Sensiba LLP – Remote

Sensiba is always looking for top talent to add to our integrated team. We have an exciting opportunity for a Software QA Specialist to join our IT Operations team. If you’re looking for an organization that offers an inclusive environment, uses business as a force for good, and supports you and your family with flexible work options and attractive benefits, take the first step toward joining the Sensiba team!

Named a Top 100 Accounting Firm and Top Workplace USA, we’re recognized for exceptional employee engagement and dedication in helping our clients solve problems, navigate complexity, and build a foundation for sustainable growth.

In 2018, we became a certified B Corporation (B Corp™). The B Corp certification distinguishes companies that use the power of business to solve social and environmental problems. It helps us better assess how our core values align with our daily operations and identify where we can improve.

Summary:

The Software QA Specialist will play a key role in ensuring the quality and reliability of company software platforms, and applications within the IT Operations team. This position focuses on hands-on testing of software solutions, identifying bugs and issues, and providing feedback to ensure products meet both technical requirements and end-user expectations.

Responsibilities:

Test Planning & Execution:

• Develop and execute comprehensive test cases and test plans based on system specifications, requirements, and user stories
• Manually test new features, enhancements, and bug fixes across various systems, including the SensibaOne platform, Salesforce, and other integrated platforms
• Perform regression testing on IT applications and platforms to ensure system stability after updates or deployments

Defect Management:

• Identify, document, and track bugs using the designated issue tracking tools (such as Jira or equivalent)
• Work closely with developers, system engineers, and project managers to troubleshoot, reproduce, and resolve defects
• Participate in root cause analysis and provide suggestions for improvements based on testing outcomes

Collaboration:

• Collaborate with cross-functional teams, including Helpdesk, Infrastructure, Data Insights, and Engineering, to ensure alignment on testing processes and objectives
• Participate in daily stand-ups, sprint planning, and retrospectives to contribute to continuous improvement in the testing and development lifecycle

Reporting:

• Produce detailed test reports and present findings to stakeholders
• Ensure thorough documentation of test cases, scenarios, and results to maintain a high standard of QA artifacts for future reference

Qualifications:

• 2+ years of experience in manual testing of complex systems and software platforms
• Strong experience in manual testing of complex systems and software platforms
• Familiarity with CRM and ERP solutions, including knowledge of key platforms like Salesforce and Azure/AWS Services
• Proven ability to write and execute detailed test plans and test cases
• Proficient in defect tracking tools and processes
• Excellent communication skills to clearly document and report testing results
• Detail-oriented with a focus on identifying edge cases and scenarios that may impact system functionality or user experience
• Ability to work independently and in a team environment, managing multiple projects simultaneously
• Strong written and oral communication skills

Desirable Skills:

• Understanding of agile and DevOps practices
• Familiarity with automation testing tools
• Basic knowledge of SQL for database validation is a plus

There are many reasons to join the Sensiba team: generous benefits, competitive compensation, professional advancement opportunities, and above all — our people. If you're looking for an environment that offers you growth, success, and professionalism without compromising your family, passions, and life outside of work, apply today!

Sensiba LLP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Sensiba LLP complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at talent@sensiba.com.

Certain states require employers to disclose the pay range in job postings. This position may be eligible for an annual discretionary bonus. For more information about our benefit offerings and other total rewards, contact our human resources team.

Compensation Range: $27.40/hr to $30.77/hr *

*Compensation may vary based on skills, role, and location