Delivery/Warehouse at Butler Supply Inc – Lee's Summit, Missouri
About This Position
Monday - Friday - Day Shift
The Company
A successful, well respected, family-owned business that provides products for our customers they can get from any of our competitors. We are looking for individuals that make them want to buy from us! Our people are what make the difference! We offer a relaxed work environment, competitive salary and benefits, skill development, and advancement opportunities. We encourage our associates to create a fun, upbeat atmosphere that our customers, AND your co-workers, want to be a part of. Our company vision of Success, Together can be achieved by working as a team, and partnering with our customers, providing service that will exceed expectations and contribute to growth for all.
The Role
Be the "face" of the company! Build a career and establish relationships through friendly interaction and service with customers and co-workers alike. Provide a great customer experience by providing great customer service! Ensuring customer satisfaction contributes to branch growth, which in turn can come back to you through a profit-sharing bonus program. This role allows you to reap the health benefits of being physically active, and the mind and career growth you can enjoy by being mindfully busy - creating solutions to customer challenges, problem solving, collaborating with colleagues. Your Customer Focused, Friendly efforts in ensuring timely, efficient, and accurate deliveries to our customers will go a long way in contributing to complete customer satisfaction, giving them reasons to keep coming back. Your Conscientious Contributions in the warehouse ensuring accuracy and efficiency in receiving material and customer order fulfillment will help in building and maintaining customer confidence in our capabilities. It contributes to ensuring we meet and exceed our customers' expectations. Your Safety-First attitude will contribute to creating and maintaining a safe work environment for all associates, ensuring you go home every day without issues to contend with. Your Team Focused efforts in your willingness to take on any assignment necessary to take care of the customer, whether it is assisting a customer at the counter, answering the phone, releasing tickets, making a delivery, resolving issues, etc. will help to separate us from our competition. EVERY associate impacts the service level we provide our customers. Join us and contribute to a team atmosphere that demonstrates our Core Values of Exceptional Service, Continuous Improvement/Forward Thinking, Industry Expertise, Respect, and Mutual Profitability.
The Details
Desired skills and abilities:
Safe driving record.
Good attention to detail.
Strong problem-solving skills.
Sense of urgency in your work.
Effective time management and organization skills.
Friendly, personable demeanor in this customer facing role.
Effective communication skills, both verbal and written.
Able to effectively juggle multiple tasks and responsibilities
Ability to exude professionalism, tact, diplomacy, and sensitivity when dealing with customers, employees, internal associates at all levels.
Capable of preserving confidential or sensitive information.
Team player, able to work well under pressure.
Acceptable computer aptitude.
Requirements:Physical Requirements:
- Regularly required to stand, sit, walk; use hands and arms to finger, handle, feel, reach, or carry.
- Occasionally required to climb, balance, stoop, kneel, crouch, or crawl.
- Frequently required to lift, up to 25 lbs.
- Occasionally required to lift, up to 50 lbs.
- Must be able to safely tolerate heat in the summer and cold in the winter.
- Regularly required to talk and hear; read, and identify numbers
- Regularly required to apply sound reasoning and logic in performing daily tasks.
- Required to be able to safely operate material handling equipment including a forklift, pallet jack, wire-cutting machine.
Benefits Offered:
- Great work environment!
- 401K Plan with Company match; Health, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance, Critical Illness and Accident Coverage
- Paid Vacation
- Paid Sick Time
- Holidays
- Ongoing educational opportunities
- Advancement opportunities