Project Manager at Seacoast Service Partners NA LLC – Broward, Palm Beach, or Martin County, Florida

We are seeking an experienced Project Manager with proven expertise in ServiceTitan and a strong background in operations management and process optimization. This role will lead the planning, execution, and delivery of cross-functional initiatives aimed at improving efficiency, standardization, and operational performance across our service businesses.

· Lead and manage projects including new system implementations, upgrades, and operational improvement initiatives.

· Oversee company-wide ServiceTitan initiatives: rollouts, module implementation, user training, and platform optimization.

· Analyze existing business processes and identify areas for improvement, standardization, and automation.

· Collaborate with department leads in HVAC, plumbing, and electrical to align project goals with business needs.

· Develop detailed project plans, timelines, and progress reports; ensure projects are delivered on-time and within scope.

· Act as liaison with outsourced vendors, IT support, and software partners to ensure seamless integration of systems.

· Provide ongoing support and troubleshooting for ServiceTitan and other operational systems.

· Track performance metrics post-implementation to assess project success and areas for continued improvement.

· 5+ years of project management experience in a field service environment (HVAC, plumbing, electrical preferred)

· 2+ years of hands-on experience with ServiceTitan including implementation, customization, and training

· Proven track record in business process optimization, operational efficiency, and cross-functional collaboration

· Proven ability to train, support, and optimize staff use of digital platforms

· Strong communication, problem-solving, and organizational skills

· Proficiency in project management tools and software (e.g., Asana, MS Project, Smartsheet)

· Proficiency with Microsoft Office Suite and cloud-based platforms

· PMP certification preferred but not required

· Ability and willingness to travel to various job sites or branch locations as needed. Up to 30% travel.

Benefits: Medical, dental, vision, and 401k retirement benefits.