Sanitary Sewer Operations Supervisor at Town of Vienna – Vienna, Virginia
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About This Position
Job Type: Full Time - Permanent
Department: Public Works
Opening Date: 04/07/2026
Closing Date: 4/26/2026 11:59 PM Eastern
Location: Vienna, VA
Job Number: 00605
Division: Sewer Operations
Description: General Statement of Job
Join our Vienna Team! Located about 15 miles west of Washington, DC, the Town of Vienna is a safe, vibrant, and environmentally conscious community with a population of over 17,000, with a water distribution, sanitary sewer collection and stormwater system.
The Town of Vienna is hiring a Sanitary Sewer Supervisor to oversee sewer system operations, lead field crews, and respond to critical infrastructure needs. This is a hands-on leadership role managing daily work, ensuring safety compliance, coordinating with staff and contractors, and handling sewer and water emergencies—including after hours.
Qualifications: High school diploma (or GED) with related training or experience; six years of wastewater system experience, including two years in a supervisory or lead role. Strong communication and basic computer skills required.
Certifications: Valid Class B CDL with Tanker Endorsement (or ability to obtain). OSHA 30 and NAASCO certifications required within 12 months.
Join a team that takes pride in delivering essential services to the community every day.
Monday through Friday 7:00 AM to 3:30 PM
Overtime as necessary and mandatory during emergency situations
This is a non exempt positionDuties and Responsibilities
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.
Essential Functions:
Recommends hiring, trains, motivates, coaches, and evaluates employees; instructs, assigns and reviews work of employees; recommends salary increases and promotions, implements discipline; recommends termination.
Plans and assigns work projects and crew assignments.
Ensures that all work is performed by staff using appropriate safety equipment and protection in accordance with established safety standards under proper safety conditions.
Estimates materials and equipment needs for specific projects.
Interacts and communicates with engineers, residents, police department, public works department and town hall personnel to coordinate and inform regarding work problems and work in progress.
Advises contractors and plumbers on procedures during inspections.
Co-manages the Town’s water break response program in coordination with the Water Operations Supervisor and assists and supervises personnel during emergency water breaks. This position is expected to respond to both water distribution system and sanitary sewer system emergencies outside of normal working hours, including nights, weekends, and holidays, as required. During declared snow or other weather-related emergencies, this position may be required to work extended shifts, including 12-hour operational periods, to support continuous utility operations.
Ensures that personnel are following OSHA safety standards in field operations; issues appropriate personal protective equipment and ensures subordinates follow associated safety rules.
Oversees complex sewer backups and emergencies; provides assistance and guidance to work crews; ensures compliance with safety requirements and sanitary practices for sewage collection; travels to work sites and operations throughout the Town to give routine and special checks on work in progress.
Operates a variety of vehicles and heavy-duty equipment.
Participates in the hiring of new employees. Recommends new hires, appraises employee performance; recommends salary increases, promotions, discipline, demotions, and terminations.
Updates work orders in computerized maintenance management system daily (The Town currently uses Tyler Munis).
This is an essential position among the Town’s work force and subject to work during inclement weather conditions or other designated emergencies.
Additional Duties:
Responds to vendor requests.
Orders safety supplies and materials, equipment, and tools.
Completes timesheets, evaluations, leave requests, and operational reports.
May act as Water and Sewer Superintendent during their absence.
Performs related work as assigned.
Communicates with members of the public, as required.
Communicates disruption of service events to Town Hall for dissemination to customers and the public.
Responsibilities, Requirements, and Impacts
Data Responsibility:
Data Responsibility refers to information, knowledge, and conceptions obtained by observation, investigation, interpretation, visualization, and mental creation. Data are intangible and include numbers, words, symbols, ideas, concepts, and oral verbalizations.
Plans and directs others in the sequence of major activities and report on operations and activities which are very broad in scope.
People Responsibility:
People include co-workers, workers in other areas or agencies and the general public.
Supervises or leads others by determining work procedures, assigning duties, maintaining harmonious relations, and promoting efficiency.
Asset Responsibility:
Assets responsibility refers to the responsibility for achieving economies or preventing loss within the organization.
Requires responsibility and opportunity for achieving moderate economies and/or preventing moderate losses through the management of a small division; handles supplies of high value or moderate amounts of money consistent with the operation of a small division.
Mathematical Requirements:
Mathematics requires the use of symbols, numbers, and formulas to solve mathematical problems.
Uses addition and subtraction, multiplication and division and/or calculates ratios, rates and percentages.
Communications Requirements:
Communications involves the ability to read, write, and speak.
Reads technical instructions, procedures manuals and charts to solve practical problems, such as assembly instruction for tools, routine office equipment operating instructions, and methods and procedures for investigations and in drawing and layout work; composes routine reports and specialized reports, forms, and business letters, with proper format; speaks compound sentences using normal grammar and word form.
Judgment Requirements:
Judgment requirements refer to the frequency and complexity of judgments and decisions given the stability of the work environments, the nature and type of guidance, and the breadth of impact of the judgments and decisions.
Responsible for the actions of others, requiring development of procedures and constant decisions affecting subordinate workers, customers, clients or others in the general public; works in a very fluid environment with guidelines, but significant variation.
Complexity of Work:
Complexity addresses the analysis, initiative, ingenuity, concentration, and creativity, required by the job and the presence of any unusual pressures present in the job.
Performs coordinating work involving guidelines and rules, with constant problem solving; requires continuous, close attention for accurate results or frequent exposure to unusual pressures.
Impact of Errors:
Impact of errors refers to consequences such as damage to equipment and property, loss of data, exposure of the organization to legal liability, and injury or death for individuals.
The impact of errors is moderately serious, affecting work unit and may affect other units or citizens.
Physical Demands:
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Performs light to medium work that involves walking or standing virtually all of the time and also involves exerting between 20 and 50 pounds of force on a regular and recurring basis or considerable skill, adeptness and speed in the use of the fingers, hands or limbs in tasks involving close tolerances or limits of accuracy.
Equipment Usage:
Equipment usage involves responsibility for materials, machines, tools, equipment, work aids, and products.
Supervises the handling/use of machines, tools, equipment, or work aids involving extensive latitude for judgment regarding attainment of a standard or in selecting appropriate items.
Unavoidable Hazards:
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
Involves routine and frequent exposure to disease/pathogens.
Safety of Others:
Safety of others refers to the level of responsibility for the safety of others, either inherent in the job or to ensure the safety of the general public.
Requires considerable responsibility for the safety and health of others.
Minimum Training and ExperienceRequires High School graduation or GED equivalent, supplemented by specialized courses/training equivalent to completion of one year of college in Wastewater Treatment or Collection, Water Quality Management, or closely related area. Relevant work experience may be substituted for a portion of the required training.
Requires six years full-time construction, operation, maintenance, and repair of wastewater systems and facilities or closely related experience, two of which must be supervisory or lead work.
Requires the ability to competently use computer software, including Microsoft Windows environment, as well as the ability to compose well-written emails, letters, and reports.
OSHA 30 Certification or ability to obtain within 12 months from date of appointment.
Associates degree in Water Technology or Water Quality Management preferred.
Special Certifications and Licenses:
Valid Class B State Commercial Driver’s License with Tankers Endorsement (N)
Valid NAASCO Pipeline Assessment Certification or ability to obtain within 12 months from date of appointment.
Americans with Disabilities Act Compliance
The Town of Vienna is an Equal Opportunity Employer. ADA requires the Town of Vienna to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.
Benefits:
All full time permanent employees of the Town of Vienna contribute 5% of their annual salary to the Virginia Retirement System.