Sales Administrative Assistant-FT, 8am-5pm at Hotel Management of New Orleans LLC – New Orleans, Louisiana

The Sales Administrative Assistant is a key support role within the sales and marketing team, reporting to the Director of Sales & Marketing. This role is responsible for providing administrative support to the director, assisting in the execution of sales initiatives, and ensuring the smooth operation of sales activities at all the company’s locations. The ideal candidate must possess strong verbal and written communication skills. Additionally, they should be organized, detail-oriented, and able to manage multiple tasks in a fast-paced environment.

Essential Duties and Responsibilities (include but are not limited to)

Administrative Support

• Provide day-to-day administrative assistance to the Director of Sales & Marketing, including managing calendars, scheduling meetings, and preparing sales reports.
• Maintain accurate and organized records of client communications, sales activities, and bookings.
• Assist with the creation, distribution, and filing of sales contracts, proposals, and other documentation.

Sales Coordination

• Support the sales operations in managing hotel bookings, group reservations, and special events.
• Assist with follow-up communications with clients, ensuring timely responses and high levels of customer service.
• Manage sales leads in coordination with the Director of Sales and Marketing.

Marketing Assistance

• Help in the preparation of sales and marketing collateral, presentations, and promotional materials for the company hotels.
• Update sales databases, property listings, and marketing materials as needed to ensure accuracy.

Event and Meeting Support

• Assist in coordinating sales events, trade shows, banquet event orders and client meetings, including handling logistics, invitations, and materials.
• Attend sales meetings, take detailed notes, and follow up on action items.

Data Management and Reporting

• Track sales performance data and assist in preparing reports for sales meetings.
• Ensure the timely updating of sales and marketing databases, ensuring all information is accurate and up-to-date.

Client Relations

• Serve as a point of contact for potential clients, responding to inquiries, providing information, and ensuring a positive experience.
• Handle special requests from clients and liaise with internal departments to ensure client satisfaction.

• Minimum of 2 years of experience in an administrative or support role, preferably in hospitality or sales.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Suite (Word, Excel, PowerPoint) and familiarity with Opera, SynXis, and Ideas is a plus.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Strong customer service skills and a team-oriented attitude.