General Manager- HopCat at Project BarFly – Royal Oak, Michigan

HopCat's mission is simple: Be the best damn beer bar on the planet. Our restaurants are designed, stocked, and staffed with one mission in mind: To bring you great beer.

But our mission goes beyond this: We work to create welcoming, inclusive atmospheres where our guests and employees are encouraged to be themselves.

All team members receive training in our industry-leading recycling and composting program, which allows us to divert up to 90 percent of our waste from landfills. At HopCat, you'll be part of a work family that strives to make the world a better place by giving back to our communities and building teams that reflect and celebrate the diversity of the areas we serve.

Check us out https://youtu.be/g8bBTMFudP0

The General Manager is responsible for overall restaurant operations including all follow up with managers and team members, financial information follow up, daily operations, training, and support.

ESSENTIAL RESPONSIBILITIES:

Development

• develop of all salaried managers through consistent feedback and goal setting practices, leveraging internal company processes/systems
• Develop focused relationship development with all hourly and salaried team members in the building
• follow up on training of new team members in both foh and hoh, using applicable internal processes/systems
• implement and enforce new or changed systems and policies, including communication to appropriate team members
• provide feedback on your location's performance to the appropriate team leaders, including the regional manager

Operations

• enforce and implement operational standards and performance systems (ie sustainability program, beer education program)
• evaluate health and safety practices and follow up on any opportunities for improvement
• follow up on operational reports (ie everclean; newbrand; shopper report, EOM), utilizing other salaried managers
• establish the expectation for effective floor presence, through example and follow-up, to support and observe operations
• maintain the safety and wellness of the facility; ensuring follow up is handled appropriately

Admin

• organize and manage accounts payable invoices to ensure timely submission to the accounting team
• manage the production of performance based schedules, for all foh and hoh departments, by personal review
• adhere to location level budgets and provide regular communication about financial performance
• financial analysis of food, beverage, labor costs and controllable expenses with appropriate action plans to improve financial results
• organize and provide timely follow up on all requests from the home office and regional management
• follow up with team managers regarding maintenance of proper ordering pars and accuracy

Qualifications:

• Excellent communication both verbally and through the written word
• efficient organizational skills and follow up
• ability to set and meet goals and maintain task management for yourself and your team
• effective interpersonal skills
• must have a great attention to detail and excellent decision making with the guests, team members, and the restaurant in mind at all times
• a minimum of two years of salaried management experience in a HIGH-VOLUME restaurant/bar

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand or sit. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to risk of radiation specifically from monitors and/or cell phones. The employee is also potentially exposed to kitchen spaces (i.e. fryer, grill, prep station) that may present safety issues as well as tight quarters in the front of house. The noise level in the work environment can vary from time to time.

The above statements are intended to describe the essential functions performed by people assigned to this position title. The job description is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of members so classified. All reasonable accommodations will be made for applicants and/or current staff members who meet the requirements of the Americans with Disabilities Act (ADA).

Project BarFly is proud to be an equal opportunity workplace. We know that diverse, talented and dedicated individuals are critical to our success, so we look for veterans and people from various backgrounds not just because it's the right thing to do, but also because it's good for our business. We accept, celebrate and support the differences of people because it makes our team, the experience at our restaurants and the communities in which we operate better.