Account Manager at LSPedia Inc – Farmington Hills, Michigan

Location: Farmington Hills, MI (Onsite Preferred)
Reports to: Account Management Director
Type: Full-Time

About LSPedia
Welcome to LSPedia, a global software (SaaS) leader at the forefront of traceability, compliance, and supply chain solutions, dedicated to empowering the pharmaceutical, healthcare, and food industries. As a distinguished Top 50 Michigan Company and recognized on INC's list of the fastest-growing companies in America, LSPedia stands as a beacon of innovation and excellence.

Our cutting-edge software solutions have earned the trust of major players in the pharmaceutical and healthcare sectors, including esteemed organizations such as the U.S. Department of Veterans Affairs, Cencora, Cardinal Health, Leading Pharma, Tris Pharma, Amazon, Ascension Health, and thousands more. We take pride in our commitment to delivering unparalleled traceability and compliance solutions that redefine industry standards.

At LSPedia, we are fueled by a passion for innovation and a commitment to excellence. Join our rockstar team as we continue to expand and shape the future of traceability and supply chain solutions. We are actively seeking individuals who share our vision and enthusiasm to contribute to the ongoing success of our dynamic and growing company. Together, we are driving the evolution of industries and shaping a more connected, compliant, and efficient future.

Description
LSPedia is seeking a top-tier Account Manager to join our team in Farmington Hills, MI. This role is designed for high-energy, self-driven, elite performers who consistently operate at the highest level and thrive in fast-growing, high-expectation environments. We are looking for the best of the best—individuals who take full ownership of their business, push themselves to outperform targets, and hold themselves to an exceptional standard.

The ideal candidate brings 5+ years of enterprise B2B Account Management experience within SaaS, Healthcare, Pharmaceutical, or Pharmacy industries and combines strong commercial instincts with high emotional intelligence. You are an exceptional listener who asks the right questions, builds deep trust with customers, and develops a true understanding of their operations, challenges, and strategic goals. You know how to translate insight into value, relationships into revenue, and opportunity into closed business.

This role owns a revenue quota and is responsible for expanding, retaining, and growing enterprise accounts through consultative selling, executive-level relationship management, and disciplined follow-through. Approximately 30% travel is required for onsite customer visits across the U.S., where you will strengthen partnerships, uncover growth opportunities, and close business.

If you are a motivated, competitive, relationship-driven closer who wants to be part of a scaling company where performance matters and impact is real, this role is built for you.

Responsibilities

• Develop and maintain strong relationships with enterprise accounts.
• Manage the full sales cycle from prospecting through contract execution. 
• Conduct virtual andtravel forin-person sales presentations tailored to stakeholder needs.
• Conduct onsite account visits across the US, traveling approximately 30% of the time.
• Provide regular updates and reports on account status, revenue growth, and customer satisfaction to senior management.
• Prepare and deliver quotes, proposals, and contract documentation. 
• Track and manage pipeline activities using approved CRM tools. 
• Maintain up-to-date understanding ofallLSPediaproducts.
• Stay informed on industry trends, competitive offerings,global serialization,and DSCSA compliance requirements. 
• Grow share of wallet within assigned accounts to meet and exceed sales quotas.
• Ensure customer satisfaction and retention through regular communication and problem-solving.

• Work cross-functionally with other departments within LSPedia to deliver seamless customer experiences.
• RepresentLSPediaat industry events, trade shows, or customer meetings as assigned.  
• Share market intelligence and customer feedback to support product development and improvement initiatives. 
• Contribute to departmental sales goals andparticipatein regular sales reviews and forecasting. 
  
  Requirements
• Minimum of 5 years ofrelevantexperience in B2B Enterprise SaaS, Healthcare, Pharmaceutical, or Pharmacy industries.
• Proventrack recordof success in account management and revenue growth.
• High energy, self-driven, self-motivated, and fearless attitude.
• Excellent organizational and time management skills.
• Strong communicationand interpersonal skills.
• Ability to workonsitein our Farmington Hills, MI office.
• Willingness to travel approximately 30% of the time.

Preferred

• 8+ years of experience in B2B Enterprise SaaS, Healthcare, Pharmaceutical, or Pharmacy industries.
• Experience working with enterprise accounts and large-scale clients.
• Familiarity with CRM software and sales tools.

Benefits

• Competitive base salary, commission, and bonuses.
• Comprehensive health insurance.
• Dental insurance.
• 401(k) with employee match.

• Other standard benefits.