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Pediatric Patient Navigator II - Ambulatory Care at Valleywise Health System – Phoenix, Arizona

Valleywise Health System
Phoenix, Arizona, 85033, United States
Posted on
Updated on
NewSalary:$58406 - $86154Job Function:Medical
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About This Position

Pediatric Patient Navigator II - Ambulatory Care

Are you passionate about health equity and breaking down barriers in healthcare? Join Valleywise Health as a Patient Navigator and become a vital advocate for patients navigating the complex intersections of health and life circumstances.

In this role, you’ll go beyond the bedside—working directly with patients and families to address Social Determinants of Health (SDOH) like housing, transportation, food access, employment, and more. As a key member of a compassionate, multidisciplinary care team, you’ll use your professional expertise and lived empathy to guide individuals through resources, support systems, and community services that empower them to live healthier lives.

What You’ll Do:
  • Collaborate closely with healthcare teams and community partners and use your training to assess patient needs and create personalized plans.
  • Actively intervene to reduce barriers that impact health outcomes, and help underserved populations access care with dignity and trust
  • Use your passion for serving diverse communities while advocating and promoting health equity for patients

If you're motivated by meaningful, mission-driven work and ready to champion whole-person care, this is your moment. At Valleywise Health, your compassion is your power—and your career can change lives.
Apply today and help us build healthier communities, one patient at a time.

Annual Salary Range: $58,406.40 - $86,153.60

Qualifications
Education:

  • Requires a Master’s degree in Social Work, Education, Family/Child Development, Psychology, or other field related to child and/or behavioral health.
  • Preferred Licensed Master's Social Worker.
Experience:
  • Must have prior experience working with children from birth through age 18 and their families.
  • Prior case management and/or care coordination experience preferred.
  • Experience working within a healthcare or behavioral health setting is preferred.
Certification/Licensure:
  • Must have a valid fingerprint clearance card issued by the Arizona Department of Public Safety or submit a completed Affidavit at the time of hire. Must complete fingerprint clearance card application within seven (7) days of hire date. Must present actual card within 90 days of applying for the fingerprint clearance card.
  • Requires BLS issued by the American Heart Association within 30 days of the position start date. Licensure and/or relevant professional certifications preferred.
Knowledge, Skills, and Abilities:
  • Must demonstrate the ability to be culturally sensitive and appropriate in working with disadvantaged, underserved, and underrepresented communities.
  • Must have a working knowledge and experience in using medical and mental health diagnoses preferred. This includes acute, chronic, and traumatic illnesses/injuries, psychiatric, medical, and social problems.
  • Requires the ability to read, write, and speak effectively in English, including professional-level grammar, spelling, and punctuation usage. Bilingual in Spanish or a refugee language is preferred.
  • Requires basic computer word processing skills (e.g., formatting, editing, printing, composing email, internet searches, etc.) to be able to successfully navigate through an electronic medical record using a computer.
  • Must comprehensively understand community, education, social, and governmental systems and resources available to support families.
  • Must be a self-starter and able to work with limited management direction.

Job Location

Phoenix, Arizona, 85033, United States

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