Associate Director (Program Administrator 3) at Oregon Health & Science University – Portland, Oregon

Associate Director (Program Administrator 3)

US--Hybrid

Requisition ID: 2026-38796
Position Category: Management/Supervisory
Job Type: Unclassified Administrative
Position Type: Regular Full-Time
Posting Department: Office of Community Engagement
Posting Salary Range: Commensurate with education and experience
Posting FTE: 1.00
Posting Schedule: Monday - Friday
Posting Hours: 8:00am - 5:00pm
HR Mission: School of Medicine
Drug Testable: No
LinkedIn Job Code: #LI-CC1

Department Overview

The OHSU Practice Plan (OPP), along with the School of Medicine (SoM) and clinical service lines, is part of the health care delivery system at OHSU Health. The goal of the OPP is to establish and maintain the OHSU Health System as a premier academic clinical practice. In order to attain this goal, the OPP will support and coordinate the professional practice of the group and each of its component parts, promoting the development of clinical programs within and across all relevant departments of the SoM. Within the OHSU Practice Plan (OPP), the Office of Community Engagement and Support (OCES) provides central guidance and leadership supporting OHSU Health with the recruitment and alignment of our provider network and outreach.

Function/Duties of Position

Strategic Leadership

• Demonstrates advanced leadership practices that influence others to achieve the mission, vision, goals, and objectives of patient care services in OHSU Health system.
• Utilizes theory and critical thinking in the enactment, demonstration, and mentoring of others so that demonstrated expertise is available to supervised leaders and colleagues.
• Actively participates in ongoing or ad hoc committees or task forces to identify and resolve patient care issues.
• Lead and/or participate in the development of systems, policies and structure necessary to ensure goals are achieved, and barriers/concerns are addressed. Drive consistency of practice across the OPP looking at opportunities for standardization, consolidation and centralization of activities.
• Support the implementation of key strategic initiatives including the development of the faculty and clinical associate compensation plans, funds flow and incentive modernization effort, support and lead the effort to implement new compensation and employment guidelines as it relates to OHSU faculty, clinical associates and advance practice providers outside of OHSU proper.
• Alignment of strategic principles with affiliated partnerships in concert with contracting principles aimed at success across OHSU missions and finance.

Strategic Management

• Partner with OPP, OHSU Hospital, partnership organization leadership to develop and implement integrated provider recruitment and program growth plans and as well as key performance metrics.
• Support clinical leaders in the development of short and long-term goals and identify the tactics necessary to achieve goals; ensure the goals are integrated with the OHSU Clinical Enterprise, with Partners and the School of Medicine.
• Work closely with OHSU and affiliate leadership teams to drive and execute OHSU Health strategy regarding clinical activity, provider performance, compensation, and metrics (ensuring that we’re moving forward, addressing barriers and challenges)
• Introduce and communicate OHSU best practices and care models, managing different organizational cultures and relationships to achieve common goals.

Operational Management

• Lead the Office of Community Engagement & Support (OCES) in clinical program development initiatives with our partners, affiliates, and other outlying areas.
• Lead and support clinical program development at OHSU affiliate sites.
• Communicate with program stakeholders and operational leaders in HR, Medical Staff, billing, and IT to define tasks, barriers, and necessary resources and ensure programs move forward and tasks are delivered within strategy, scope, schedule and budget.
• Standardize and optimize internal and external policies and processes to promote operational effectiveness between OHSU and affiliate organizations.
• Share best practices and develop strategic direction on how OCES conducts business and how OHSU and OPP manage affiliate partners and embedded providers.
• Lead and participate in quality improvement projects at the dept. level, OHSU-wide, and with affiliate sites/teams to improve processes across OHSU Health system and achieve a higher level of consistency and efficiency across the network.
• Develop and execute project plans for key priorities identified by the executive OHSU leadership team.
• Direct work to develop key processes to promote operational effectiveness between partner hospitals and internal constituents.
• Proactively monitor and report on strategic project progress to executives and VPs. Identify barriers as well as problems and solutions.

Financial Analysis and Oversight

• Responsible for financial analysis according to contracting and strategic principles against contract pricing and internal compensation.
• Responsible for contract execution, implementation, and the key components billed from OHSU for provider services.
• Responsible for the financial model for employment of providers embedded at affiliate sites.
• Takes appropriate steps to align physician compensation with medical contract revenue.

Operational Leadership and Risk Management

• Working with VP, support the governance processes (HS Councils and Committees, etc.,) to ensure effective use of steering committee and senior management time
• Develop and coordinate agendas, presentations and written materials for executive management and other hospital management meetings
• Serve as one of the OPP internal and external spokespersons. Always promote the mission of the OPP through OHSU professional standards of customer service, reliability, productivity, professionalism, accuracy, timeliness and problem solving
• Serve as an important liaison with internal constituencies throughout the organization.
• Implement and maintain internal controls to provide realistic assurance of effective and appropriate resource use.
• Ensure adherence to contractual obligations, policies, procedures, and regulatory requirements.
• Identify, communicate, and address risks in a timely, appropriate manner to protect assets, resources, information, and reputation of the Department and the University.

Provider Contract Management

• Support the recruitment, pre-hire action, contracting, financial analysis, invoicing, onboarding, credentialing, and tracking of all OHSU provider placements at affiliate sites.
• Manage relationships and communication among stakeholders to complete contract tasks and actions.

Required Qualifications

• Bachelor’s degree and seven years of progressively responsible program/project management experience OR

• Master’s degree and six years of progressively responsible experience OR

• Equivalent combination of education, training, and demonstrated experience

• A minimum of seven years of progressive healthcare administration experience. Two of the required years must have included oversight of an on-going project or program.

• Experience in healthcare and knowledge of healthcare administration (can be demonstrated by an advanced degree in healthcare).

• Experience developing processes and timelines for organizing work.

• Extensive experience with Smartsheet.

• Regulatory and compliance knowledge for provider reimbursements and corporate contracts.

• Supervisory experience.

• Highly organized

• Process oriented

• Recognizes and balances the “big picture” and details

• Ability to hit the ground running, adapt to changes in workflow

• Builds effective teams

• Communicates clearly and effectively (with senior leaders)

• Confidence in developing processes and infrastructure

• Ability to communicate expectations and deliverables in a timely fashion

• Ability to perform the job duties with or without accommodation.

Preferred Qualifications

• Coursework in CAP (change acceleration process), Lean, or Six Sigma.

• Seven years of progressive project or program management experience preferably in a health care setting.

• Experience working in a Lean/Agile/Scrum/ Kaban environment.

• Process Improvement training

• PMP, or Project management experience

Additional Details

Monday - Friday, 8:00am - 5:00pm (may vary due to organizational priorities)
Hybrid work location between telecommuting, OHSU campus, and other locations around Oregon and SW Washington as required