Enrollment and Student Services Coordinator in Dallas, Texas at The Potter's House of Dallas, Inc

Founded in 1996 by T.D. Jakes, The Potter’s House of Dallas is a multi-generational, multi-cultural church serving thousands locally and globally through in-person gatherings, digital ministry, outreach initiatives, and strategic partnerships.

In 2025, Pastors Touré Roberts and Sarah Jakes Roberts were installed as Co-Senior Pastors, ushering in a new chapter of leadership while building on the church’s historic foundation. Together, they are advancing a future-focused, globally engaged model of ministry rooted in biblical truth and holistic human development.

We are an intergenerational church passionately committed to uplifting humanity by embodying Christ’s call to salvation and addressing the world’s most pressing challenges, both locally and globally.

We believe that thriving in an ever-changing world requires a holistic approach to human development that cultivates spiritual depth, emotional resilience, meaningful community, intellectual growth, and economic empowerment.

Through innovative solutions, we meet people at every stage of life, equipping them to evolve with purpose and power

About the role

Jakes Divinity School is seeking an Enrollment and Student Services Coordinator to work with partner institutions to enroll students at JDS and to assist in student services. This position is responsible for coordinating student compliance within the admissions process with respect to pre-qualifying requirements as determined by JDS and partnering institutions. This position will inform and advise potential students over the phone, in person, and via email regarding the program designs and enrollment process for select educational programs.

What you'll do

• Spends majority of time on the telephone engaging prospective students in discussion about enrollment eligibility and their future with the goal of ensuring the prospective students understand the institutional model and program designs at JDS.
• Responsible for managing and updating student database portfolios and ongoing communication with students through the duration of the program.
• Manage student case-loads from enrollment to graduation.
• Assists with the creation of student file documentation creates student file documentation.
• Other duties as assigned and required.

Qualifications

• Bachelor’s degree preferred in a related area such as higher education leadership, business management, and organizational leadership.
• Ideal external candidates should have 1 to 2 years professional work experience in a higher education setting preferably theological education.
• Ideal internal candidates should have background in admissions, enrollment management, or student advising.
• Demonstrated proficiency using MS Excel and MS Word.
• A high level of accuracy and attention to detail.
• Excellent interpersonal, verbal and written communication skills especially in the telephone medium.
• Ability to make responsible decisions.
• Works well with others.
• Organized and able to handle case-loads. • Ability to critically think, analyze data, and generate conclusions logically.
• Ability to work well independently, but also contribute to a team.
• Ability to work a flexible schedule including occasional evenings and weekends.
• Ability to travel when requested to fulfill job duties and represent JDS.