PATIENT CARE MANAGER at Forrest General Hospital – Hattiesburg, Mississippi

Job Summary:

The Patient Care Manager is accountable and responsible twenty-four hours a day for managing and guiding all the activities of the unit including, but not limited to, the staff, environment, and patients. In addition, the Patient Care Manager is held accountable for functioning within the unit budget by using cost-effective methods while maintaining safe quality patient care. She/he is directly accountable and responsible to the Administrative Director of Nursing. Employs organizational strategies in a balanced approach that produces meaningful contributions to each element of the formula for success. Requires the promotion of and adherence to the organization’s established Compliance Program and Standards of Conduct.

Performance Qualifications:

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served; also demonstrates knowledge of the principles of growth and development and possesses the ability to assess data reflective of the patient’s status and interprets the appropriate information needed to identify each patient’s requirements relative to his/her age specific needs, and to provide the care needed. Provides leadership and serves as a role model for staff. Performs unit and patient rounds on a continuous basis. Demonstrates the ability to effectively communicate changes in policy and procedures and other appropriate communication to staff. Demonstrates ability to participate in department planning, decision making and policy formation Communicates pertinent patient information to all health care team members and demonstrates the ability to assist in the coordination of services with the medical staff, nursing staff and other departments as well as other providers. Demonstrates ability to perform all technical skills required for each unit’s population by rendering professional nursing care including administering medications, starting IVs, venipuncture, blood products administration, restraint application, sterile dressing, and performs both complex and routine treatments as ordered by physician. Demonstrates critical thinking skills and uses professional judgement to respond promptly with intervention when clinical changes occur, and prevention of complications in patients in need of cardiac monitoring, stroke care, and medical-surgical care. Demonstrates thorough, concise and timely documentation, Communicates effectively with others in an appropriate and timely manner. Adheres to and promotes the established values of the organization, i.e. customer service, safety, infection, control and compliance standards. Demonstrates financial viability with effective use of staff and supplies. Ensures infection control procedures and quality measures are followed. Demonstrates ability to hold staff accountable to organization mission and vision and communicates follow up with staff, family, patients and physicians in an appropriate and timely manner. Responds rapidly and effectively during emergency situations. Demonstrates through, concise and timely documentation when following up on patient care, quality or staff issues. Maintains certification in BLS, NIHSS, and completes all required stroke education annually Demonstrate ability to care for the craniotomy patient, TBI patient, Halo Brace device, CSF drainage system, application of TLSO, LSO, Cervical collars Demonstrate ability to perform neuro checks and recognize any status changes in the patient

Qualifications:

Education/Skills:

Graduate of a recognized accredited RN program with a bachelor degree in nursing or healthcare administration is required. Preferred BS in nursing or healthcare administration. A plan to complete a bachelor degree within 24 months is required.

Work Experience:

Three to five years’ experience in nursing required. Prior management experience with demonstrated leadership behaviors is preferred. Required to be able to clinically participate in all components of the nursing process.

Certification/Licensure-DUE UPON HIRE

Licensed RN able to practice within the State of MS

Additional Certification/Licensure - Obtained based on required timeframe below

Basic Life Support

Within 30 Days of Employment

Required

NIH Stroke Scale

Within 90 Days of Employment

Required

Stroke Nurse Certification

Within 1 Year of Employment

Preferred

Mental Demands:

Ability to perform as a team leader and member, cooperate with others, give directions precisely, demonstrate initiative, set priorities, and function under stress.