Senior Administrative Specialist at Town of Garner – Garner, North Carolina

The Town of Garner’s Information Technology Department is seeking an experienced and organized Senior Administrative Specialist to contribute to the success of a busy team. IT team support experience is desired. This crucial role will be directly involved in supporting all functions of the eight-member Information Technology Team. Support includes developing contracts with Town staff and vendors and tracking them through the signature phase, researching procurement options, utilizing the procurement requisition system, processing requests for payment, tracking department budget, and capital projects expenditures. This position reports to the Director of Information Technology and will have an office in a newly renovated facility on the Town Hall campus.

Examples of Duties:

• Provides customer service requiring considerable knowledge of the department's services, regulations and procedures; answers a variety of questions from coworkers, public officials and the general public; secures information via telephone or personal contact; selects appropriate materials to answer questions; explains rationale of answer and often handles the inquiries independently; takes and handles routine complaints; refers precedent setting issues to others to resolve.
• Interprets complex rules, regulations, and information on the program and organization's operating standards; explains legal aspects of the office functions and their impact on citizens and the community.
• Collects and reviews data; may conduct research; compiles records and reports; creates or edits tables, spreadsheets, or databases to generate report information; maintains program files.
• Performs accounting and budget monitoring functions for the department, including monthly reports and reconciliations; purchases operating supplies and materials; compiles information for the department budget and may assist with developing a draft budget for the department; may compile information, research revenues, and provide recommendations on equipment and technology upgrades; collects fees and provides receipts.
• May perform specialized financial and budget support functions such as monitoring grant funds and requesting reimbursements based on program activities, making bank deposits, producing end of month adjusting entries, and assisting with projecting costs and expenditures for the budget.
• Processes payroll for the department; verifies timesheets and leave records are accurate; may maintain the department's personnel records and files; prepares and/or types confidential personnel reports, evaluations, and disciplinary actions.
• Handles one or more specific program functions that are technical in nature and which require specialized knowledge or skill.
• Drafts and composes correspondence and prepares for review a variety of scheduled and special reports for senior management and various government agencies; reviews and verifies records and reports for correct information; identifies potential inconsistencies and resolves discrepancies; may take and transcribe minutes for appointed boards or commissions.
• Handles confidential or sensitive technical information in an appropriate manner.
• Schedules meetings and provides meeting arrangements; may prepare meeting agendas; may make travel arrangements and process travel reimbursements.
• May take and transcribe meeting minutes for internal meetings or for appointed boards or committees.
• Receives, screens, and distributes mail, documents, and other materials according to general knowledge of the work unit's operations and key personnel.
• May coordinate or assist with the work of others, typically in their absence.
• Performs related duties as required.

Minimum Qualifications:

Applicants must have:

• an Associate's degree AND at least three years of administrative support experience, including strong public contact; OR
• a high school diploma (or equivalent) AND at least five years of administrative support experience, including strong public contact.

Applicants must be proficient with Microsoft Word, Excel, PowerPoint, and Teams.

Additional experience using LaserFische or similar software for records retention is desired.

Previous bookkeeping, contract administration, and/or IT Department experience is preferred.

Additional Information:

The salary range shown is the hiring range. The full salary range is $50,135 - $76,372.

The starting salary will be determined based on the selected candidate's skills and qualifications.

Applications should be submitted by February 1, 2026, to ensure consideration.

Equal Opportunity Employer