What is the role of a Notification Specialist at AGS LLC?

The Notification Specialist position at AGS LLC is a Full-time or part-time position opportunity in the Computer Software field.

Where is this Notification Specialist job located?

Oklahoma City, Oklahoma, 73102, United States

Full-time or part-time position

Compensation will be discussed during the hiring process.

You can apply directly through the application link provided.

Position Title: Notification Specialist

Description

Job Summary

The Notification Specialist coordinates shipping, installation, and regulatory notifications for AGS Slots and Tables products orders.

Responsibilities

Monitor, control and manage business operations to meet customer expectations and company goals.
Thorough understanding of how to interpret regulatory shipping rules for the various products shipped to customers.
Review Microsoft Business Central cues to ensure notifications are sent to comply with regulatory requirements and desired delivery dates.
Ensure each order has the correct shipping addresses for cabinets, software and hardware.
Populate the Compliance Notification Date and Software Ship Date on each order requiring notification to be in accordance with the regulatory shipping rules.
Prepare and distribute shipping notifications to regulators, customers and AGS Sales, which may include special and complex customer/regulator supplied forms.
Ensure compliance with company standards and procedures.
Address customer inquiries, resolve issues and proactively obtain customer feedback.
Update job knowledge by participating in educational opportunities.
Maintains positive and healthy relationships with various teams to ensure customer service effectiveness.
Other duties as assigned.

Skills and Requirements

High School or GED required
Associates degree or equivalent work experience
2 to 3 years of experience preferred
General knowledge of ERP and/or CRM systems
Exceptional attention to detail
Strong customer service skills: friendly, approachable, and motivated with a strong work ethic and high degree of integrity
Experience with Microsoft Office Suite Programs

Note: All offers are contingent upon successful completion of a background check.

*Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals.

AGS is an equal opportunity employer.

Equal Opportunity Employer, including disability/protected veterans