Benefits Specialist at Childrens Hospital of The King's Daughters – Norfolk, Virginia

The Benefits Specialist supports and administers company-wide employee benefits programs including health, dental, vision, life, disability, retirement, and voluntary benefits to ensure regulatory compliance and high employee satisfaction. Resolves routine and complex benefit questions and claims issues and act as a liaison with vendors. Reports to the Director of Total Rewards.

Interprets benefit policies and provides assistance with routine and complex benefit inquiries; ensures compliance with regulatory requirements.

Conducts benefit orientations and explains the online self-enrollment system.

Organizes meetings designed to help employees obtain information and understand company benefits and other related programs. Ensures distribution of required employee notices.

Prepares and submits benefit invoices for payment to include but not limited to weekly claim invoices, monthly vendor admin fee invoices and quarterly/annual contracts.

Performs timely vendor invoice audits.

Assists vendors to prepare, verify accuracy, and distribute SBCs, SPDs, and other required plan documents in compliance with federal and state regulations.

Performs Human Resources and Payroll (HRP) system audits ensuring the accuracy of employee/employer deductions, arrears, and other benefit related reconciliation processes.

Conducts research, analyzes data, and makes recommendations for process changes.

Develops metrics in support of the assigned benefit function area; provides benefit related reports as necessary.

Assists with Human Resources and Payroll (HRP) system changes, upgrades, and other activities related to the ongoing maintenance of HRP.

Manages the Tuition Reimbursement Program.

Audits the COBRA notification process, vendor enrollments, and invoices.

Maintains confidential employee benefit records and ensure compliance with applicable regulations.

Provides training and support to benefits specialist(s) as needed.

May administer a variety of administrative human resources initiatives and processes.

Performs other duties as assigned.

• None Required.

• HR certification a plus (PHR, SPHR, SHRM-CP).

• Corporate or healthcare industry experience preferred.

Normal office environment with little exposure to excessive noise, dust, temperature and the like.