Parts Manager at Davis Chevrolet Airdrie – Airdrie, Alberta
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About This Position
Do you thrive in an environment where you can shape operations, develop people and directly impact customer success?
Davis Chevrolet GMC Buick in Airdrie is seeking a Parts Manager to lead our high performing team. Reporting to the General Manager, the Parts Manager is responsible for overseeing and leading the daily operations of the department, driving change and business results, while enhancing employee engagement as well as customer experience and relationships.
Our ideal candidate is a seasoned GM parts professional with a leadership background, with a mindset to be ‘boots-on-the-ground’ to support the team and improve upon processes.
This is a full-time, temporary opportunity, with potential to turn into permanent employment depending on the dealership’s needs.
Key Accountabilities:
- Manage and oversee the daily operations of the Parts Department, holding them accountable to achieving current business and productivity goals
- Train, coach and mentor employees on industry best practices and provide advice and guidance to improve performance
- Develop and maintain positive relationships with customers and vendors; ensuring our employees make customer satisfaction a priority to create customer loyalty and generate referrals
- Work closely with the OEM Supplier and Manufacturer to optimize parts programs (stocking, returns, discounts, etc.)
- Analyze sales, expenses and inventory to maintain profit goals
- Work with technicians, retail and wholesale customers to determine, select and locate correct parts for their requirements
- Order parts and provide information such as function, price, application and warranty to customers
- Solicit new retail and wholesale customers and maintain relationships with existing customers
- Work closely with the Service and Sales Department to ensure accurate and timely turn-around of parts and accessories
- Performs other tasks and duties as required
Qualifications:
- 3-5 years of progressive experience in automotive parts consulting with preference given to those with General Motors and leadership experience
- Proven leadership ability and teambuilding skills to effectively motivate, inspire and manage employees
- A team player committed to working with leadership and employees to ensure goal alignment and achievement
- Strong analytical and decision making skills with a continuous improvement pedigree
- Results driven with exceptional planning, organization and execution skills and a proven track record of meeting or exceeding targets
- Exceptional customer service and communication skills
- Red seal parts certification is strongly preferred
Why Davis Chevrolet:
We pride ourselves on ensuring our values of Family, Teamwork, Integrity and Community are engrained in our workplace and all we do. We strive to provide a positive employee experience where employees feel like family and have the opportunity to flourish. Here are more reasons to consider Davis Chevrolet:
- Comprehensive pay plan which is inclusive of performance incentives, an industry-leading benefit plan and RRSP program
- We are a respected family-owned dealership with deep community roots and strong team culture
- Support from our leadership team to assist in your success
- Breakfast, lunch and snacks prepared at our in-house bistro by a red seal chef