Accommodation Officer at Twin Group – Dublin, Dublin

Accommodation Officer
Up to €33,000.00 per annum – experience dependent
Full-time contract
Dublin

Are you passionate about creating exceptional experiences for students? Do you thrive in a dynamic environment where no two days are the same? Look no further! We’re seeking an Accommodation Officer to be part of our vibrant Operations Team at Twin Dublin.
What You’ll Do:
-Coordinate and Manage: You’ll oversee Twin’s diverse accommodation options, including homestays, student residences, hotels, and hostels. Your role is pivotal in ensuring smooth operations and student satisfaction.
-Database Management: Maintain and update our accommodation provider database. Regularly review and assess providers to uphold quality standards.
-Student Placement: Use cutting-edge software (MS Office, CLASS, Homestay Manager) to match students with suitable accommodations.
-Excellent Service: Meet with students, address concerns promptly, and build strong relationships with our valued customers.
-Emergency Response: Handle accommodation issues outside regular hours, ensuring student safety.
-Feedback and Improvement: Monitor, record, and report feedback to enhance our services.
-Recruitment and Inspections: Recruit new host families and conduct inspections to maintain high standards.
-Team Player: Provide absence cover for colleagues and collaborate seamlessly within the team.

What We Offer:
-A supportive work environment
-Opportunities for professional development
-Non-standard working hours to accommodate student needs
-Competitive compensation

Twin Group is an award-winning provider of education, travel, work experience, accommodation, and employment services. We offer a diverse number of life-enhancing services to our clients, and every member of our team is essential in achieving this.

Benefits:

• Employee Assistance Programme.
• Opportunities for professional development and networking.
• A dynamic and supportive working environment, plus more.

The successful candidate must be able to work in Ireland.
Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Successful applicants will be required to undertake a Garda Vetting check, depending on the role itself.

• All gaps in CVs must be explained satisfactorily.
• Proof of identity and qualifications will be required.
• Successful candidates will be required to complete TUSLA training before commencing employment.

We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.

Disability Confident Employer
Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme. 
If you are invited to interview, please advise the recruitment administrator what adjustment you would require at the interview in as much detail as possible to enable arrangements to be put into place. 

We ask all applicants if they want to be considered under this scheme.  By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way – including any reasonable adjustments you may need if you are employed.