Scrum Master at Integra Partners – Troy, Michigan

The Scrum Master is a servant-leader and accountable owner of delivery health for one or more Agile teams. Reporting directly to the CIO, this role is responsible for ensuring disciplined Scrum execution, owning sprint predictability and flow health, and driving continuous improvement through data-driven insights and proactive intervention.

The Scrum Master partners closely with Project Managers, Product Owners, Engineering Leads, and cross-functional stakeholders to enable high-performing teams, remove impediments, and ensure delivery commitments are met with consistency and transparency within Integra’s project governance model.

JOB QUALIFICATIONS:KNOWLEDGE/SKILLS/ABILITIES

The Scrum Master’s responsibilities include but are not limited to:

• Agile Facilitation & Execution
  • Lead all Scrum ceremonies (Sprint Planning, Daily Standups, Sprint Reviews, Retrospectives) with discipline, purpose, and clear outcomes
  • Ensure sprint goals are clearly defined, achievable, and aligned with product and business objectives
  • Enforce Definition of Ready and Definition of Done standards to protect sprint integrity
  • Track sprint progress using velocity trends, burndown, throughput, and blocker dashboards to maintain delivery consistency and forecast accuracy

• Accountability & Ownership
  • Own sprint delivery health and predictability for assigned teams, including commitment reliability and flow efficiency
  • Champion team accountability for sprint commitments—reinforcing the principle of “finish what we start”
  • Proactively intervene when delivery metrics degrade, using coaching, facilitation, and escalation as appropriate
  • Track, analyze, and escalate recurring story point slippage, rollover, aging work items, and delivery risks
  • Facilitate root cause analysis when commitments are missed and ensure corrective actions are implemented and measured for impact
  • Escalate impediments using a tiered escalation model—partnering first with the Project Manager, then IT Leadership/Directors, and engaging the CIO when issues are systemic, unresolved, or require executive intervention

• Team Enablement & Coaching
  • Coach teams on Agile principles, Scrum best practices, and self-organization
  • Foster psychological safety while maintaining high standards for accountability and delivery discipline
  • Drive a culture of constructive feedback, continuous improvement, and ownership
  • Support individual and team growth through mentorship, pairing, and skill development

• Delivery Culture, Metrics & Transparency
  • Own and maintain delivery dashboards that reflect sprint health, velocity stability, rollover trends, and throughput
  • Ensure delivery metrics are accurate, transparent, and used to drive behavior change—not just reporting
  • Partner closely with Project Managers to align team execution with project plans, milestones, and dependencies
  • Support stakeholder communication by providing team-level insights, delivery health data, and risk signals, while Project Managers retain primary accountability for external and cross-functional delivery communications
  • Promote transparency of work across teams and stakeholders through consistent metrics, visibility, and reporting

SUCCESS METRICS

• The Scrum Master is directly accountable for maintaining and improving the following delivery outcomes:
  • Sprint commitment vs. completion rate within agreed tolerance
  • Reduction in rollover and aging story points over time
  • Team velocity stability and improvement
  • Retrospective action follow-through and measurable impact
  • Stakeholder confidence in delivery predictability and transparency

EDUCATION: Bachelor’s degree or equivalent experience

EXPERIENCE:

• Proven experience as a Scrum Master in a fast-paced, cross-functional environment
• Strong command of Agile frameworks, delivery metrics, and flow-based thinking
• Comfortable owning delivery outcomes while operating within a structured project governance model
• Excellent facilitation, coaching, and conflict-resolution skills
• Highly data-driven with a relentless focus on outcomes, accountability, and continuous improvement

SALARY: $105,000/annually

Benefits Offered

• Competitive compensation and annual bonus program
• 401(k) retirement program with company match
• Company-paid life insurance
• Company-paid short term disability coverage (location restrictions may apply)
• Medical, Vision, and Dental benefits
• Paid Time Off (PTO)
• Paid Parental Leave
• Sick Time
• Paid company holidays and floating holidays
• Quarterly company-sponsored events
• Health and wellness programs
• Career development opportunities

Remote Opportunities

We are actively seeking new colleagues in: Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kentucky, Massachusetts, Michigan, North Carolina, Nevada, New Jersey, New York, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Washington.

Our Story

Founded in 2005, Integra Partners is a leading national durable medical equipment, prosthetic, and orthotic supplies (DMEPOS) network administrator. Our mission is to improve the quality of life for the communities we serve by reimagining access to in-home healthcare. We connect Payers, Providers, and Members through innovative technology and streamlined workflows affording Members access to top local Providers and culturally competent care. By focusing on transparency, accountability, and adaptability, we help deliver better health outcomes and more efficient management of complex healthcare benefits. Integra Partners is a wholly owned subsidiary of Point32Health.

With a location in Michigan plus a remote workforce across the United States, Integra has a culture focused on collaboration, teamwork, and our values: One Team, Drive Results, Push the Boundaries, Value Others, and Build Community. We’re looking for energetic, talented, and dedicated individuals to join our team. See what opportunities we have available; there may be a role for you to engage in a challenging yet rewarding career in healthcare. We look forward to learning more about you.

Integra Partners is an equal opportunity employer. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives.