Senior Clinical Operations Business Analyst at Blue Cross and Blue Shield of Minnesota – Eagan, Minnesota

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic.
Blue Cross and Blue Shield of Minnesota

Position Title: Senior Clinical Operations Business Analyst
Location: Hybrid | Eagan, Minnesota
Career Area: Information Technology
About Blue Cross and Blue Shield of Minnesota

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us.

The Impact You Will Have

This position is responsible for performing highly complex technical and analytical work, under limited supervision, to support the development and implementation of strategic business solutions for the Clinical Operations Case Management department. Responsibilities include researching and analyzing clinical and operational data to improve case management processes, performance, and member outcomes.

Your Responsibilities

• Participates in process change and redesign to implement improvements (including business requirements and acceptance testing) to support the business units.
• The focus is on end-to-end business process improvements that drive the operation of the business to ensure services and transactions are processed in a timely and accurate manner.
• Identifies opportunities and recommends solutions that increases automation and resolves system deficiencies.
• Researches and resolves system issues in a timely and accurate manner.
• Maintains awareness of systems, products and expertise to support business units.
• Participates in assigned work groups, committees, and project implementations.
• Collaborates with business and technical units.
• Acts as a mentor for other individuals in the department.

Required Skills and Experience

• 6+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
• 5 years analytical experience or equivalent military experience.
• Excellent collaborative, interpersonal, oral and written communication skills.
• Intermediate technical skills (Microsoft Office - Excel, Word, Access).
• Desire to excel and ability to work in a high paced environment, handling multiple responsibilities and projects.
• Strong work ethic, flexible.
• High school diploma (or equivalency) and legal authorization to work in the U.S.

Preferred Skills and Experience

• Bachelor's degree.
• Health Insurance experience preferred.
• Registered nurse with current MN license and with no restrictions or Behavioral Health Professional that is Clinician licensed for independent practice.

Compensation and Benefits:

Pay Range: $79,100.00 - $104,800.00 - $130,500.00 Annual

Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job.

We offer a comprehensive benefits package which may include:

• Medical, dental, and vision insurance
• Life insurance
• 401k
• Paid Time Off (PTO)
• Volunteer Paid Time Off (VPTO)
• And more

To discover more about what we have to offer, please review our benefits page.

Role Designation

Hybrid

Anchored in Connection

Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week - most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships, creativity, and alignment. The rest of the week you are empowered to work remote.
Equal Employment Opportunity Statement

Individuals with a disability who need a reasonable accommodation in order to apply, please contact us at: talent.acquisition@bluecrossmn.com.

Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.