Customer Support & Order Processing Specialist at GCX Healthcare Solutions – Franklin, Massachusetts

CAREERS AT GCX
GCX has been a provider of medical instruments and IT mounting solutions for the healthcare industry since 1971. A dedication to the healthcare industry has enabled our teams to develop a unique understanding of the interactions among medical devices, users, and healthcare environments. In collaboration with our partners and customers, we create products used in virtually all healthcare settings to provide secure positioning, mobility, and ergonomic access to medical devices and computer hardware. Overall, we are committed to developing tools and solutions to enable caregivers to deliver improved patient care.

POSITION SUMMARY:
The Customer Support & Order Processing Specialist is responsible for managing customer service requests, processing quotes, and purchase orders, and coordinating product returns for a medical manufacturing company. This role ensures timely, accurate handling of customer inquiries and order transactions while maintaining compliance with company and regulatory requirements.

KEY RESPONSABILITIES:
Customer Support

BENEFITS:
GCX offers a terrific compensation package that includes a healthcare and dental plan; life, long-term disability, and accidental death insurance; a 401(k) plan; paid vacation and holidays; an educational assistance program; and fitness facilities in our California and Texas locations. We understand the importance of balancing your life between work and home, which is why we offer flexible scheduling.

EQUAL OPPORTUNITY:
GCX values and employs unique individuals of different ages, genders, ethnicities, physical and mental abilities, and lifestyles. We do not discriminate (or tolerate discrimination by our employees) against any applicant or employee based on age, gender, race, color, religion, national origin, disability, marital status, veteran status, sexual orientation or any other characteristic protected under law.