Oral Surgery Office Supervisor at HighFive Healthcare – Birmingham, Alabama

We are seeking a reliable and experienced Oral Surgery Office Supervisor to oversee daily operations at one of our surgical practice locations. This role provides hands-on leadership to the front and back-office teams, ensures seamless coordination of surgical schedules and patient care, and supports an exceptional patient experience in a fast-paced clinical environment. The ideal candidate is organized, proactive, and comfortable balancing operational oversight with team leadership.

Key Responsibilities

• Lead and support administrative and clinical support staff, promoting accountability, professionalism, and collaboration.
• Oversee daily oral surgery operations, including surgical scheduling, patient flow, case coordination, and front-office functions.
• Ensure efficient coordination of consultations, surgical procedures, post-operative follow-ups, and referral management.
• Identify operational challenges and implement process improvements to optimize workflow and patient experience.
• Support revenue cycle activities, including insurance verification, surgical case estimates, billing oversight, collections, and reporting.
• Serve as a point of contact for patient questions, concerns, or escalations, ensuring compassionate and timely resolution.
• Assist with staff onboarding, training, and performance feedback in alignment with company policies and clinical standards.
• Partner with the Practice Manager and leadership team to ensure consistency across locations and adherence to organizational goals.
• Maintain strict compliance with HIPAA, OSHA, infection control protocols, and oral surgery safety standards.
• Perform additional duties as needed to ensure smooth and efficient surgical office operations.

• 2+ years of experience in dental, oral surgery, or healthcare office operations required.
• Prior supervisory or leadership experience strongly preferred.
• Familiarity with oral surgery scheduling, insurance processes (including medical and dental), and case presentation preferred.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced surgical environment.
• Proficiency with dental practice management software and office systems.
• Professional demeanor with a strong commitment to patient-centered care.
• High school diploma or equivalent required; associate or bachelor’s degree preferred.

This is an excellent opportunity for a motivated leader who thrives in a surgical environment and is passionate about building strong teams and delivering exceptional patient care. If you are looking to grow within a dynamic oral surgery practice and make a meaningful impact, we encourage you to apply.