Lead- Rogue Valley stores- Full time at Grange Co-op – Medford, Oregon

About Grange Co-op

Founded in 1934, Grange Co-op is a cooperative dedicated to serving the needs of its members and the communities in which they live. With a focus on farm and ranch products, work wear and western wear, garden supplies, and pet care essentials, Grange Co-op has grown to become a trusted name in the industry. The company operates multiple retail locations, a feed mill and remains committed to delivering exceptional value and service.

GENERAL PURPOSE OF JOB

To ensure a superior level of customer service; to supervise location in the absence of the location manager or assistant manager; to maintain the quality of merchandising and product presentation within the location.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Provide excellent customer service

· Direct personnel in their daily tasks as assigned by the location management

· Ensure personal stays on task

· Develop and work with employees to their potential

· Supervise in the absence of the location manager or assistant manager

· Approve returns and discounts in the absence of the location manager or assistant manager

· Ensure a clean and safe working and shopping environment

· Communicate with location management and personnel

· Ensure that signing, displays, and safety concerns are addressed and corrected

· Perform opening and closing procedures

· Approve the morning counts on register tills

· Offer assistance and support to location personnel

· Perform other tasks and duties as requested by supervising manager

SUPERVISORY RESPONSIBILITIES

· This position has supervisory responsibilities over location personnel in the absence of the location manager or assistant manager

EDUCATION AND/OR EXPERIENCE

· Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience

LANGUAGE SKILLS

· Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals

· Ability to write routine reports and correspondence

· Ability to speak effectively before groups of customers or employees of organization

MATHEMATICAL SKILLS

· Ability to work calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

· Ability to apply concepts of basic algebra and geometry

REASONING ABILITY

· Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

· Ability to deal with problems involving several concrete variables in standardized situations

OTHER SKILLS AND/OR ATTRIBUTES

· Strong communication and interpersonal skills

· Ability to work independently with minimal supervision and guidance

· Ability to effectively plan, organize and prioritize projects

· Independent judgment and decision making abilities

· High level of integrity

· Ability to perform effectively in both individual and team environments

· Comprehensive understanding of the company and its products and services

· Excellent prioritization and organizational abilities

Bilingual candidates encouraged to apply!