ASSOCIATE DIRECTOR - SELF DIRECTED SERVICES at CATHOLIC CHARITIES FAMILY AND COMMUNITY SERVICES – Rochester, New York

We are Hiring!

Job Posting: ASSOCIATE DIRECTOR - SELF DIRECTED SERVICES

Location: Rochester, NY

Department: SDS

Employment Type: Full time

Schedule: Monday thru Friday 8am to 4pm (Flexible).

Salary: Starting at $64,000

General Description

Provide oversight and guidance to the Self -Directed Services program, including direct oversight for the Self-Directed Supervisory Staff. In collaboration with self- directed participant and family will serve as “employer of record” for Self-Direction plans with budget authority: conduct background checks, collect service-related documentation, pay for or reimburses budget-approved goods and services and provide payroll/benefit services. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment.

Essential Duties and Responsibilities

• Provides Fiscal Intermediary Services to participants and families with approved self-direct budgets.
• Directs and implements training and supervision of Self Direction Services Supervisors including but not limited to supervision meetings, team meetings, performance appraisals, and coaching and development
• Ensures compliance with regulatory requirements including auditing, monitoring documentation, dashboard reporting, and incident management as needed
• Partners with SDS Director on development and implementation of policies and procedures, and revises according to current regulations from funders and stakeholder
• Maintains caseload of self-directed clients that is reduced to accommodate other leadership responsibilities
• Directs and accounts for Self-Hire time and billing approvals
• Manages and monitors caseload and partners with providers/families as needed
• Assists with financial management, including billing reviews
• Coordinates all of the essential functions of the FSS Program
• Manages the process for updating and maintaining program policies and procedures; including seeking input from the team; assessing all factors and working the full cycle of implementation to execution
• Sets goals, reviews and documents performance, and leads staff in accordance with CCFCS’s mission, vision, and values
• Participates in the program evaluation process and ongoing monitoring of program activities
• Ensures appropriate reporting to established entities
• Serves as direct contact/liaison for participants, the local Developmental Disabilities Regional Office (DDRO), Care Managers, and Brokers considering CCFCS for Self -Directed services.
• Provides training and support to self-directed participants and families, including but not limited to hiring and supervising staff, regulatory guidance with self-directed waiver services and other mandatory trainings.
• Ensures Direct Support Professional Core Competencies are addressed and evaluated.
• Provides guidance to participants and families as well as direct supervision to self-direct staff when job performance and/or conflict resolution require disciplinary notices or termination of employment.
• Reviews staff timesheets, mileage invoices, and reimbursement forms and ensures requested payments are consistent with the participants approved Self Directed plan/budget, ensuring accuracy and compliance with self-directed regulations.
• Reviews Life Plans, Habilitation Plans, and monthly summaries assuring accuracy and compliance for self-directed services.
• Maintains documentation of overall program operations for each Self- Directed participant
• Attends assigned Self -Directed Participants Circle of Support (COS), Life Plans, and Launch meetings as required to review supports and services authorized by the Self- Directed Plan/Budget.
• Verifies and processes Invoice/Service records for contracted/Vendor Services and maintain required documentation.
• Tracks and reports fiscal accounting for FI participants. Submit Medicaid billing, check requests, vouchers as needed for funding purposes and assure payments are received.
• Assists in the development of FI budgets and provide oversight, implementation and fiscal accountability of assigned FI budgets throughout the year.
• Provides oversight and guidance to other brokers within and outside of CCFCS to ensure accuracy and continuity of services, as needed.
• Provides Brokerage Services assisting participants in developing a circle of support.
• Develops Habilitation Plans, when needed.
• Ensures health and safety needs for all participants providing follow-up as needed.
• Assists with periodic participant file reviews assuring ongoing compliance to all applicable regulations.
• Reports and assists with incidents related to Medicaid fraud investigations related to self-hired staff
• Assists Director in ensuring compliance with all applicable local, state, and federal regulations and agency policies
• Participates in relevant Agency meetings and/or trainings
• Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops
• Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
• Other duties as assigned

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.

Qualifications

Education: Associate’s Degree in Human Services required, Bachelor’s in Human Services preferred. Equivalent combination of education and experience will be considered.

Credentials: Clean and valid Driver’s License

Experience: At least 2 years of experience working with individuals with intellectual/developmental disabilities.

Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.

Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program.

Additional Requirements:

• Demonstrate ethical business practices, in conformance with all state and federal laws and regulations.
• Possess excellent verbal and written communication skills.
• Ability to multi-task and prioritize duties.
• Willingness to foster agency, department and program wide cooperation and team work through use of
• positive/constructive communication techniques.
• Ability to maintain absolute confidentiality in regard to all records reviewed including consumer
• records, employee records and billing records.
• Proficiency and experience with PC’s and Microsoft applications.
• Ability to analyze and interpret data and to handle problem resolution.
• Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and
• insurance carrier.
• Continuous use of a reliable, registered and insured vehicle.
• Demonstrate commitment to Agency Mission Statement.
• Provide effective, equitable, understandable and respectful quality care and services that are
• responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and
• other communication needs.

Ability to meet the following physical requirements with or without reasonable accommodation:

• Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicle;
• Stand, sit, walk, bend, stoop, kneel, and reach;
• Climb up or down stairs;
• Able to reach above or below shoulders;
• Occasionally lift or move objects weighing up to 10 lbs;
• Sitting at a desk or in a vehicle for long periods of time to perform certain job functions;
• Be able to read write and interpret written documents.

Top Benefits and Perks:

• Competitive alary and 403b retirement plan
• Generous time off package and work-life balance
• Comprehensive benefits package
• Supportive and collaborative environment
• Opportunities for growth and development
• Intrinsic reward of truly making a difference in people's lives

Join us and help make a positive impact in our community!

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet