Medical Office Specialist at AnMed – Anderson, South Carolina

Located in the heart of Anderson, South Carolina, AnMed is a dynamic, not-for-profit health system dedicated to delivering exceptional care with compassion, innovation, and integrity. At AnMed, our mission is simple yet powerful:

To provide exceptional and compassionate care to all we serve. AnMed has been named one of the Best Employers in South Carolina by Forbes, reflecting our commitment to a supportive, inclusive, and purpose-driven workplace. Whether you're just starting your career or looking to grow in a new direction, you'll find opportunities to thrive, lead, and make a meaningful impact here.

Duties & Responsibilities

• Greets incoming patients and visitors in a friendly and professional manner. Registers patients into the computer system for each encounter by obtaining accurate demographic and insurance information. Verifies insurance benefits and eligibility using insurance verification software and/or payer websites. Verifies the identity of all patients.

• Initiates upfront collections advising patients of any co-pay, deductible and deposit amounts. Provides necessary information to self-pay patients, including self-pay discounts, payment plans and referring to Office Manager/Supervisor and/or the Billing Office as needed.

• Ensures appropriate forms are signed and, if applicable, scanned into the electronic health record (EHR) in a timely and accurate manner. Maintains proficient knowledge of scanning and indexing information for the patient record.

• Courteously and quickly answers incoming phone calls and routes to the appropriate person or creates a detailed message in the EHR for practice staff. Appropriately uses telephone and intercom system. Adheres to the policy that direct patient care should not be interrupted unless absolutely necessary.

Education/ Qualifications

Required

• High school graduate or possess GED

• Good interpersonal and communication skills

• General office skills, including typing, use of computers and everyday job performance.

Preferred

• Efficiency in using internet/email, EHR and data entry

• Medical office experience preferred

• Medical terminology and insurance experience

Benefits*

• Medical Insurance & Wellness Offerings.

• Compensation, Retirement & Financial Planning.

• Free Financial Counseling.

• Work-Life Balance & Paid Time Off (PTO).

• Professional Development.

• For more information, please visit: anmed.org/careers/benefits

*Varied benefits packages are available for positions with a 0.6 FTE or higher.