People & Culture Coordinator at Buchanan Group – Toronto, Ontario

• Build your HR career in a global business
• Support people operations and recruitment
• Hybrid work pattern with great leave perks
• Work for a global advertising company with an iconic TV platform

The Role
We’re on the hunt for a hands-on People & Culture Coordinator (Lead Recruiter) to drive our HR operations and deliver an exceptional employee experience across our global team.

Working as part of a small, high-impact team, you’ll be the first point of contact for our people managing day-to-day HR operations and helping ensure everything runs smoothly from onboarding to offboarding.

Reporting to the People & Culture Manager, you’ll maintain our HRIS, manage the employee lifecycle, and support general HR inquiries. You’ll also support our global recruitment process, helping us attract and hire top talent worldwide.

This role is perfect for an enthusiastic HR up-and-comer – a fantastic opportunity to learn and develop your generalist skills, from people operations to recruitment, in a supportive, collaborative environment.

This ain’t a 9-5 gig – because of our global footprint and business needs, you will be sometimes required to work early mornings and/or late evenings, with plenty of flexibility offered.

The Brand Power Company
The Brand Power Company pioneered Third-Party endorsement advertising and has been the absolute global leader in educational ad content for 35+ years. Working with the world’s biggest CPG and OTC brands, our platforms, including Brand Power, Medifacts and Experts Review, have driven phenomenal sales growth for the world’s largest tier-one marketers across all media touchpoints from TV, digital/social to our latest innovation, Augmented Reality at Point of Sale.

True to our origins of providing maximum time and cost efficiencies, and measurable ROI, we also run the world’s largest e-community of shoppers. hometesterclub.com is the only global partner delivering ratings & reviews, user-generated content, insights, word-of-mouth, research, and compellingly authentic rich video content for brands worldwide.

We’re all about expert testimony and peer-to-peer endorsement that can say more about a brand than a brand could ever say about itself. And the only measure of our success is the sales success of our clients.

As big fans of authenticity – not just in the solutions we provide, but in the people we welcome to our team – we’re looking for a genuine team player who shares our love for collaborating, creating, and celebrating awesome results for our clients.

Key Responsibilities
HR Operations & Employee Support

• Be the first point of contact for employees, responding to queries and providing timely, helpful support.
• Own and maintain our HRIS (HiBob), ensuring data accuracy and generating reports.
• Manage onboarding and offboarding, including preparing contracts, conducting reference checks, and setting up IT equipment for new joiners.
• Handle general HR administration, including updating records, tracking probation and tenure milestones, and supporting employee lifecycle processes.
• Contribute to engagement initiatives, learning & development coordination, and other P&C programs.

Recruitment

• Support the end-to-end recruitment process by posting roles, screening CVs, completing initial interviews, and coordinating offers.
• Partner with hiring managers to provide guidance on recruitment best practices and candidate experience.
• Track key recruitment metrics, generate reports, and help improve processes over time.
• Collaborate on proactive talent acquisition strategies, including college partnerships, careers fairs, and external stakeholder engagement.

General P&C Support

• Apply your growing HR knowledge to support ad hoc people initiatives.
• Partner with the People & Culture Manager and the P&C Director to ensure compliance and alignment with policies and procedures.
• Deliver a customer-focused approach, ensuring internal stakeholders’ needs are met efficiently and professionally.
• Support our Finance & Ops teams with adhoc administrative tasks as required.
• Work with our new Associate Chief of Staff (EA) to provide adhoc administrative support as needed.

What you can do is more important to us than what you have done previously.
We value an open mind, a desire to succeed and good old-fashioned hard work over a laundry list of skills. If you think you have what it takes but don’t tick every box, then we absolutely encourage you to give us a shot. We’d love to meet and get to know the real you, as well as see what else is in your toolbox.

Our Qualifications and Experience Wishlist

• 2-4 years’ experience in an HR, People & Culture, or recruitment coordination role
• Bachelor’s degree in business, Human Resources or a related field
• Experience using an HRIS and/or an ATS
• Comfortable working in a fast-paced environment with competing priorities
• Confident communicator with a customer-focused mindset
• Strong MS Outlook, Word, PowerPoint and Excel skills

Benefits

• Hybrid work pattern – work 2 days per week in our Downtown Toronto office and the rest from home
• Industry-leading leave perks – 4 weeks’ annual vacation + additional leave entitlements
• The base salary for this position at the time of this posting may range from $45,000 to $65,000 CAD. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications
• Annual discretionary bonus
• Fun and relaxed advertising agency environment within a truly global workplace

We’re big fans of authentic
Diversity and inclusion is fundamental to who we are, and what has always made us tick. We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity and/or expression, lifestyle, age, educational background, national origin, religion or physical ability. You may think we care about your purple hair or love of cats, but we don’t. We believe treating everyone with authenticity and respect simply gives us the best chance of delivering success.

At The Brand Power Company, we are committed to ensuring that your personal information is protected and never misused. You can view our policy here: https://www.thebrandpowercompany.com/recruitment-privacy-policy