Automotive Service Advisor - Northgate Tire at GreatWater Garages – Cincinnati, Ohio

Automotive Service Advisor – Northgate Tire

3712 Springdale Rd, Cincinnati, OH 45251
Hours: Mon–Fri 7AM–6PM • Sat 7AM–12PM

Northgate Tire, part of the GreatWater 360 Auto Care family, is growing — and we’re looking for a customer-focused Automotive Service Advisor who’s ready to build a long-term career in an exceptional shop environment. If you thrive on helping customers, keeping workflow organized, and supporting a high-performing team, we want to meet you.

What You’ll Do

• Deliver a welcoming, professional customer experience
• Write service recommendations & manage repair orders
• Communicate clearly between customers and technicians
• Source parts, manage inventory & maintain workflow
• Follow up with customers and support sales execution
• Use workflow software, invoicing tools & Microsoft applications

Skills That Make You Successful:
Customer service • Communication • Problem solving • Accountability • Parts sourcing • Service writing • Inventory control • Sales execution • Workflow management • Automotive repair knowledge

Why You’ll Love Working With Us

GreatWater 360 Auto Care is committed to developing our people, delivering high-quality service, and creating a workplace where teammates can build real careers.

• Hourly + Monthly Bonus Program (based on store volume)
• 1–3 years of Service Advisor experience preferred

• Medical, Dental & Vision (multiple plan options)
• 401(k) with company match (eligible at 90 days)
• PTO front-loaded annually
• Bi-weekly direct deposit pay schedule
• Company-paid Life & AD&D
• Employee Assistance Program (EAP)
• Voluntary benefits including Disability, Accident & Critical Illness
• Paid Parental Leave

• Learn to Earn Program – self-paced growth & skill development
• Continuing education, tuition assistance & ASE reimbursement
• Teammate discounts: 50% off service labor + cost of parts + 5%
• Supportive, growth-oriented culture across all GreatWater shops

Ready to Join the Northgate Tire Team?

If you're looking for a place where your customer service skills, automotive knowledge, and career ambition can thrive, apply today!

We look forward to meeting you.