Lead Case Manager at General Dynamics Information Technology – Washington, District of Columbia

USA DC Home Office (DCHOME)
Full time
RQ217058
Type of Requisition:
Pipeline

Clearance Level Must Currently Possess:
None

Clearance Level Must Be Able to Obtain:
None

Public Trust/Other Required:
None

Job Family:
Program Delivery and Execution

Job Qualifications:

Skills:
Employee Management, Patient Care, Regulatory Compliance
Certifications:
None
Experience:
6 + years of related experience
US Citizenship Required:
No

Job Description:

Lead Case Manager

We are GDIT. We stay at the forefront of innovation to solve complex technical challenges.

GDIT is your place. Make it your own by discovering new ways to apply the latest technology and processes. Own your opportunity at GDIT and you'll be a meaningful part of improving how agencies operate. Our work depends on a Lead Case Manager joining our team to lead IT professionals supporting the Health Resources & Services Administration (HRSA).

The Health Resources and Services Administration (HRSA) aims to improve health outcomes by enhancing access to quality services, developing a skilled health workforce, and implementing innovative programs that benefit geographically isolated, economically or medically vulnerable populations. HRSA focuses on increasing health equity and strengthening local health systems through initiatives such as community health centers, the Organ Procurement & Transplantation Network (OPTN), the Ryan White HIV/AIDS Program, and support for maternal and child health.

At GDIT, we foster a people-centric environment. The Lead Case Manager at GDIT is a primary contact for monitoring, compliance and improving performance of OPTN member institutions (transplant hospitals, OPOs and histocompatibility laboratories). This role requires a high level of discretion and critical decision-making to protect patients and organizational integrity.

The Lead Case Manager will

• Lead the task team for patient safety and compliance case reviews responsible for managing case intake, triage, tracking, reviews and resolutions for the Site Visit Leads/Investigators and Site Visit Coordinators.
• Monitor organ transplant policies, investigate potential violations, and ensure adherence to federal regulations.
• Conduct audits, analyze complex data, manage compliance inquiries, and provide guidance to transplant centers to ensure patient safety and equitable organ allocation.
• Manage quality improvement and case investigations and routinely report progress to relevant stakeholders and task leads.
• Represent the department in cross-functional teams and liaise with other contractors/ departments to improve processes.
• Receive and document patient safety and compliance cases securely. Redact sensitive information and ensure proper handling and storage of records.
• Maintain tools to track case progress, history, and outcomes. Create regular reports summarizing case activity, status, and resolutions. Monitor who accesses and reviews case files.
• Safeguard case data and ensure secure storage, transfer, and handling of sensitive information.
• Perform Case Triage. Assess cases for severity and determine appropriate actions or escalation. Develop initial case review plans and identify necessary data or participants.
• Work with stakeholders like HRSA, OPTN members, and Committees during case reviews. Document roles and responsibilities of involved parties in the case process.
• Monitor cases for trends and patterns of non-compliance. Provide recommendations for improving policies, processes, or training.
• Conduct thorough reviews of cases, ensuring all required steps are completed. Draft final reports summarizing findings and follow-up actions. Oversee implementation of final decisions, such as corrective action plans.

WHAT YOU'LL NEED

• At least 6 years in compliance, project management, quality improvement, auditing, or investigations, often within healthcare or regulatory environments
• Healthcare Service or Department of Health & Human Services (HHS) agency experience preferred
• Bachelors degree is required
• Strong understanding of federal, state, and local regulations
• Analytic skills: ability to use independent judgment to determine risk
• Excellent communication skills written and verbal
• Leadership capabilities
• Strong organizational skills to manage schedules and audit logistics.
• Ability to travel to member organizations throughout the country (up to 15% of the time)
• Must be able to obtain a Public Trust clearance

LOCATION: Remote

#GDITFedHealthJobs #GDITHealth

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Flexibility: Full-flex work week to own your priorities at work and at home
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore a career in program management at GDIT and you'll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.

The likely salary range for this position is $107,744 - $138,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
10-25%

Telecommuting Options:
Remote

Work Location:
Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at
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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

About Us

Join our 30,000 everyday heroes. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. For more information about GDIT's Privacy Policy, click here: