Customer Service Travel Representative | Work From Home at Destination Knot – Los Angeles, California

Customer Service Travel Representative | Work From Home

Job Title: Customer Service Travel Representative | Work From Home
About Destination Knot: Destination Knot is a trusted travel planning company specializing in unforgettable vacations, cruises, all-inclusive resorts, and group travel experiences. We pride ourselves on delivering exceptional client service and creating seamless, memorable trips tailored to every travelers dreams.
Position Overview: Destination Knot is looking for enthusiastic, detail-oriented individuals to join our team as Customer Service Travel Representatives. This remote role is perfect for those who love travel, enjoy helping others, and excel at providing excellent customer care. Youll assist clients with planning and booking travel arrangements while ensuring outstanding service and personalized attention.Training and support are provided to help you succeed in this rewarding role.
Key Responsibilities:Engage with clients to understand their travel needs, preferences, and budgetsResearch travel options, including accommodations, cruises, tours, and packagesPrepare and present customized travel proposals and itinerariesManage travel reservations and ensure accuracy of booking detailsProvide timely, professional communication and follow-up with clientsStay current on travel trends, destinations, and preferred supplier offeringsParticipate in virtual team meetings and training sessions
Requirements:Strong interest in travel and delivering exceptional customer serviceExcellent communication, interpersonal, and problem-solving skillsSelf-motivated, organized, and capable of working independentlyComfortable with using online tools and technology for research and bookingReliable internet connection and basic computer proficiencyPrevious experience in customer service, hospitality, or sales is a plus but not required
What We Offer:Flexible, remote work environmentFull training and access to industry tools and resourcesSupportive team culture and ongoing mentorshipIncome-earning possibilities based on performanceExclusive travel discounts and perks through industry partnersOpportunities for personal and professional growth
$40,000 - $70,000 a year