Remote Hotel Reservations Specialist | Customer Support at Destination Knot – Baltimore, Maryland

Remote Hotel Reservations Specialist | Customer Support
Location: Remote (U.S.)Employment Type: Flexible Remote PositionIndustry: Travel & Hospitality
About the RoleDestination Knot is expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and high-level client support. Youll help clients select accommodations, manage reservations, and ensure every travel experience is smooth from start to finish.
Key ResponsibilitiesProcess and confirm hotel bookings through preferred travel partnersCommunicate with clients regarding rates, availability, and detailsProvide professional customer service via phone, email, or chatResearch properties and destination amenities to match client needsMaintain accurate records of reservations and client preferences
What Youll BringExceptional communication and organization skillsEnthusiasm for travel, hotels, and guest satisfactionSelf-discipline and accountability in a remote environmentBasic computer proficiency and comfort learning new systems
What We Provide100 % remote structure with flexible schedulingAccess to professional travel training and certification pathsMentorship and advancement opportunities within Destination KnotAccess to industry discounts after completion of onboarding
Start your remote career in travel with a team that values service, growth, and professionalism.
$45,000 - $65,000 a year