Parts Consultant at Davis Ford – Pincher Creek, Alberta

Are you a motivated individual that is dedicated to providing exceptional customer service?

Are you an experienced Parts Technician wanting to join a company that treats you like family and makes a positive impact in our community?

Davis Ford in Pincher Creek is the newest member of the Davis Auto Group! We are in a stage of growth which means we are looking for an experienced and customer-orientated individual to join our team as a Parts Technician.

Reporting to the Parts Manager, the Parts Technician is responsible for selling parts to internal and external customers, over the counter, through the shop or over the phone. In this role, you will work Monday through Friday and you will work rotational Saturdays.

Why you Belong at Davis Ford:

• We offer competitive compensation and a robust benefit plan and coverage
• We have a Travel Reward Program so you can get away from work and travel on us!
• Industry-leading health and dental benefits and employer matched RRSP's so you and your family are covered
• A stable, family-owned business who takes pride in being involved in the community
• Group wide employee pricing discount program on vehicles and parts

Key Responsibilities:

• Assist all customers (retail and shop) in selecting and locating required parts in a friendly, professional and efficient manner
• Order parts and provide information regarding parts, including their function, prices, application, and warranty
• Inform customers of companion part requirements and specials and ensures that the customer is exposed to the full product line
• Maintain effective communication with other departments/individuals in the dealership; keeping them informed the status of back-ordered or special order parts
• Assist in conducting regular inventory counts
• Develop and maintain positive relationships with customers to ensure our employees make customer satisfaction a priority to create customer loyalty and generate referrals

Requirements & Qualifications

• Previous parts experience in a parts department or automotive environment is preferred – bonus points for previous Ford experience
• Exceptional customer service and communication skills
• Strong attention to detail and decision-making skills
• Ability to work independently as a part of a team; managing multiple priorities in a busy environment
• Experience using Collision Link is considered an asset
• Red Seal Parts Certification is considered an asset
• Valid driver's license