LCAS /Program Manager at NEW PHOENIX LLC – Wilson, North Carolina

Job Overview

New Phoenix, LLC is seeking an experienced LCAS / Program Manager to provide clinical leadership and oversight for our substance use and behavioral health programs. This role ensures that services meet North Carolina Medicaid regulations, ASAM criteria, 10A NCAC rules, and agency standards. The Clinical Supervisor supports staff, reviews documentation, and promotes high‑quality, ethical, and person‑centered care.

Key Responsibilities

• Provide clinical supervision in accordance with NC licensure board requirements

• Review and approve assessments, Person‑Centered Plans, and treatment updates

• Ensure accurate ASAM level‑of‑care determinations

• Monitor documentation for accuracy, timeliness, and regulatory compliance

• Offer consultation on complex cases and crisis situations

• Conduct individual and group supervision sessions

• Support hiring, onboarding, coaching, and performance evaluations for clinical staff

• Ensure staff maintain required credentials and continuing education

• Participate in audits, quality improvement initiatives, and corrective action planning

• Assist with program development, policy updates, and strategic planning

• Maintain active licensure and CEU requirements

Qualifications

• Active, unrestricted LCAS license in North Carolina (required)

• Master’s degree in Counseling, Social Work, Psychology, or related field

• Minimum 3 years of experience in substance use disorder treatment

• Supervisory experience preferred

• Knowledge of NC Medicaid service definitions (SACOT, SAIOP, PSS, 1915(i) if applicable)

• Strong understanding of ASAM criteria and person‑centered planning

• Excellent documentation review and quality assurance skills

• Ability to interpret and implement state and federal regulations

• Strong leadership, communication, and organizational abilities

• Proficiency with EHR systems and Microsoft Office