Quality Supervisor at Dicastal North America Inc. – Greenville, Michigan

Quality Supervisor Job Description

Location: Greenville, MI Department: Quality

Reports to: Quality Manager Date: May 2025

Summary

Responsibilities of this position include: to provide Quality Leadership, direction and hands-on involvement in the implementation of Quality System. Provide shift oversight and leadership to Quality Assurance Staff involved in the production process.

Essential Duties and Responsibilities

· Maintain ISO/TS 16949 quality management system (QMS) requirements for production, and when relevant automotive-related products

· Departmental daily safety spot checks

· Ensure employees receive training and understand all safety requirements and procedures related to their work. Enforces personal protective equipment requirements

· Drive the development of quality related policy deployment objectives.

· Monitor and analyze effectiveness of quality system

· Analyze internal quality defect data to define and resolve root causes

· Manage quality processes and functions including but not limited to Nonconforming Material, CAPA, Incoming, Metrology, Calibration, Product Hold, Product Release and Temporary Deviations.

· Drives data analysis of quality performance to identify high priority issues relating to safety, complaints and systemic customer satisfaction.

· Supervise and mentor quality assurance department employees, which may include interviewing, training, directing, disciplining, and reviewing employees

· Investigate quality problems to develop corrective actions.

· Responsible for leading plant process inspections.

Skills and Experience

· Successful record of managing people and dealing with problems internal issues.

· Leadership experience (People development, written and verbal communications skills, action/results oriented, impact and influence)

· Ability to effectively communicate and present at all levels and across the organization is required.

· Excellent skills in managing subordinates and strong interpersonal skills are required

· Must be able to handle multiple tasks/projects and manage priorities accordingly

· Strong awareness of technical standards required in a regulated industry

Organizational Culture

· Work safely and follow rules and guidelines for safe work

· Reporting to work on time and with a positive attitude

· Responsible for staying focused on tasks at hand

· Being responsible for work performance and completing tasks throughout the day

· Maintains a good working relationship with co-workers

· Support a positive and steady workflow through the company

· Works with a sense of urgency when needed

· Support, coach or mentor co-workers when needed

· Positively support change throughout the company

Physical Work Conditions

· Must be able to work in a hot environment

· Must be able to lift and move aluminum wheels of varying weight

· Must be able to stand and walk for up to 12 hours per day

· Must be able to wear personal protective equipment when required

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.