Office Assistant at Plimpton & Hills Corp Inc – Stamford, Connecticut

Company Overview:

Plimpton & Hills Corporation is a leading distributor of plumbing, heating, HVAC, and industrial products serving contractors, businesses, and homeowners across the Northeast. With multiple branch locations and showrooms, the company is committed to providing quality products, expert support, and reliable service to the professionals and communities we serve.

Position Purpose:

Provide administrative support to ensure the smooth and efficient operation of the branch office. Serve as the first point of contact by professionally answering phones and welcoming visitors and customers, helping to determine their needs and direct them appropriately. Accurately complete daily branch reporting and reconcile customer payments and transactions in a timely manner. This is a full-time on-site position based at our Stamford, CT branch located at 92 Research Drive.

Essential Functions:

• Welcome customers as they enter the branch and direct them to the appropriate party
• Promptly and professionally answer branch phone calls and emails
• May schedule appointments and handle correspondence
• Ask questions and respond appropriately to determine the internal/external customers’ needs
• Provide exceptional customer service on a daily ongoing basis
• Encourage phone customers to utilize our website.
• Order, manage, and put away all manufacture literature and supplies for branch
• Effectively handle administrative duties including filing, invoices, billing, and scheduling
• Accurately handle branch daily financial reporting and reconciliation of transactions. Process customer payments, researching and resolving discrepancies if needed
• Assist with customer invoices and new account set up as needed
• Keep work area neat, clean and safe from hazards
• Possess people skills and the ability to use mathematical functions
• Additional duties as requested

Compensation & Benefits:

• Competitive hourly rate commensurate with experience.
• Eligible to participate in the company’s comprehensive benefits package, which includes medical, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off and paid holidays.
• Opportunities for professional development and growth.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Experience, Education & Skills:

• 1 year Administrative Assistant, Bookkeeping, or Receptionist experience preferred
• Ability to communicate clearly and effectively; verbally and written
• High School diploma or GED required

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.