Powersports Parts Counterperson at Peak Honda World – Littleton, Colorado
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About This Position
Are you a powersports enthusiast with strong knowledge of parts and accessories? Do you enjoy a fast-paced environment where your help riders find the right components? We are seeking a customer-focused Powersports Parts and Apparel Counterperson to serve as the in-house expert and deliver exceptional service.
Pay will be $40,000-$55,000 which includes salary and/or commission depending on experience.
Responsibilities:
Parts Expertise: Assist customers in selecting the correct parts and accessories, provide expert advice, and recommend performance or style upgrades.
Customer Service: Build strong relationships with riders, mechanics, and enthusiasts by delivering accurate information and resolving issues promptly.
Order & Inventory Management: Manager parts orders, maintain accurate documentation, monitor inventory levels, and coordinate with suppliers.
Inventory Storage: Ensure inventory is stored properly and efficiently within the facility.
Technical Support: Work with service technicians and customers to diagnose parts-related issues, interpret diagrams, and ensure correct part selection and installation.
Upselling: Identify opportunities to recommend additional or complementary products that enhance the riding experience.
Team Collaboration: Partner with service, sales, and dealership staff to provide a seamless customer experience.
Benefits at Peak:
- Medical, Dental, & Vision Coverage
- Life Insurance
- Paid Vacation and Sick Days
- 401(k) with Company match
- Employee Discount
- Passion for powersports vehicles (motorcycles, ATVs, dirt bikes, and power equipment).
- Previous parts counter or retail experience, preferably in powersports.
- Excellent customer service and communication skills.
- Strong technical knowledge of parts, accessories, and applications.
- Familiarity with technical diagrams and parts catalogs.
- Experience with parts ordering systems and inventory management.
- Detail-oriented, organized, and able to multi-task in a fast-paced environment.
- Lightspeed experience preferred.
- Team-oriented with a positive attitude.