LCSW Intake Therapist at FAMILIES TOGETHER OF ORANGE COUNTY – Tustin, California

Job Title: LCSW Intake Therapist

Salary: $100,000 per year

Location: 1 day at Fountain Valley, 1 day at Garden Grove, 3 days at Tustin.

Openings: 1

Position Purpose: Under the supervision of the Clinical Manager, the Intake Coordinator is an essential member of the clinical team as a facilitator of clinical mental health assessments. The Intake Coordinator’s primary function is to facilitate the admissions process, which includes risk assessments and appropriateness for services (both therapy and psychiatry).

Core Duties and responsibilities, include but are not limited to:

1. Provide clinical assessment to determine appropriateness of services using screening questionnaires and risk assessments
2. Coordinate the scheduling of intakes for therapists and psychiatry providers
3. Conduct record reviews (ROI, custody paperwork, etc.)
4. Consult with Clinical Director, Manager, or Supervisor as needed
5. Review internal referrals weekly, conduct outreach to referrals within 5 business days, document attempts, and close the loop by informing providers of the outcome of the referral
6. Address urgent referrals within 2 business days and close the loop by informing providers of the outcome of the referral
7. Communicate with the administrative team to ensure review of the patient’s insurance and eligibility coverage, and inform the patient of copay/good faith estimate
8. Provide individual and group therapy, as needed
9. Ensures all appointments are properly created, scheduled, and confirmed
10. Manage waitlist and waitlist outcomes
11. Attend meetings as applicable to the job title. (i.e., all staff meetings)
12. Behave professionally and work collaboratively with co-workers to increase productivity
13. Refer therapy and psychiatry patients to outside specialists or agencies as needed, using clinical judgment and higher-level care parameters
14. Respond to crisis situations and intervene therapeutically as necessary; assesses for the safety of the patient and assesses for suicidality, homicidal, and self-harm ideation
15. Complete documentation within the organization policy within 72 hours
16. Maintain a capacity expectation of 60%
17. Assist with quality measures
18. Provide clinical supervision to ASW and MSW interns
19. Perform other duties and projects assigned by the Clinical Manager of Mental Health

*This job description in no way states or implies that these are the only duties to be performed by the employee. He or she will be required to follow any other instructions and to perform other duties, within scope, as assigned by his or her supervisor.

Education, Qualifications, and Experience:

• LCSW/LMFT required
• Bilingual: Spanish required
• Minimum 3 years of related experience
• 2 years post licensure required
• Experience in clinical intake and assessment processes
• Strong computer skills, acute attention to detail, confident and professional communication
• Knowledgeable in general EMR/EHR systems is preferred

Work Schedule:

• FTOC is an in-person organization first, and foremost. Employees are expected to be on-site for their scheduled shifts.
• Hours of operation are Monday to Friday 8 a.m. to 8 p.m., however, employee schedules vary, depending on organizational, staffing, community, and patient needs. As such, FTOC may need to modify work schedules to meet such needs.
• Holidays and weekends may be required depending on an employee’s department due to organizational, staffing, community, and patient needs as FTOC continues to grow and expand work days and hours.
• Overtime may also occur due to organizational, staffing, community, and patient needs.