Director, Strategic Accounts (Interior Design & Architecture) at Ware Malcomb – Toronto, South Dakota
Ware Malcomb
Toronto, South Dakota, 57268, United States
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About This Position
Director, Strategic Accounts (Interior Design & Architecture)
Are you ready to join a growth-oriented team where creativity meets innovation? At Ware Malcomb, we are a dynamic and forward-thinking design firm committed to pushing the boundaries. Our team-oriented, collaborative approach ensures that every project is a blend of visionary design, seamless project delivery, and we are actively engaged with both the community and the industry. Discover our vibrant culture to get an inside look into life at Ware Malcomb and the programs we offer. https://waremalcomb.com/life-at-ware-malcomb/
As Strategic Accounts Director, you will be responsible for driving national account growth and strengthening relationships with Fortune 500 clients, global brokerage firms, and key industry partners. You will focus on strategic business development, cross-regional collaboration, and high-level client engagement to position Ware Malcomb as a trusted advisor within the commercial real estate and design industry.
Your Role- Demonstrate commitment to learning, understanding, and implementing all organizational business philosophies and practices
- Develop and execute strategies to expand national accounts and enterpriselevel client relationships
- Build and maintain relationships with key decisionmakers within major brokerage organizations and large corporate enduser clients
- Identify and pursue highvalue opportunities through proactive outreach and strategic partnerships
- Represent the organization at industry conferences through presentations, panel participation, and speaking engagements
- Attend industry events and networking functions to enhance visibility and strengthen market presence
- Partner with regional leadership and subjectmatter experts to align business development pursuits with organizational growth goals
- Lead development of strategic tools, including CRM dashboards, performance trackers, and standardized reporting systems
- Plan, coordinate, and execute client engagement events and networking opportunities
- Drive measurable growth in RFP volume, awarded projects, strategic account revenue, and client expansion
- Maintain accurate CRM tracking and prepare monthly business development reports for leadership
- Review project revenue projections to support forecasting, planning, and quarterly review cycles
- Prepare monthly business reports and participate in recurring revenue, strategy, and forecasting meetings
- Proactively pursue new business opportunities and support organizational growth initiatives
- Assist in creating the annual business strategy documents and understand revenue, diversification, and geographic expansion goals
- Support achievement of targeted pursuit hit rates
- Attend key business development, industry, and professional association events across assigned markets
- Schedule and lead networking meetings, coffees, and relationshipbuilding activities
- Collaborate with senior leadership on strategic business development connection planning
- Coordinate efforts and maintain communication with national account team members across regions
- Preferred minimum of 10 years of experience in interior design or architecture, including at least two years at the Project Manager or Senior Manager level
- Experience within the broader commercial real estate industry is also considered valuable
- Strong business development skills with demonstrated success in managing, tracking, and following up on growth opportunities
- Leadership experience preferred, with the ability to guide teams and foster a collaborative environment
- Excellent verbal and written communication skills, including confident public speaking and the ability to influence senior leaders and stakeholders
- Experience in strategic planning, client engagement, and cross-functional collaboration
- Proficiency with business technology tools, including HubSpot or other CRM systems, Microsoft Word, Microsoft PowerPoint, Microsoft Project, Bluebeam, and Microsoft Excel
- Strong organizational abilities, attention to detail, and comfort navigating multiple projects simultaneously
This is a full-time, long-term position.
Established in 1972, Ware Malcomb is a dynamic, forward-thinking commercial real estate design firm providing professional architecture, interior design, civil engineering, branding, building measurement, structural engineering and MEP engineering services to clients throughout the world. With office locations throughout the United States, Canada, Mexico and Brazil, the firm specializes in the design of office, industrial, science & technology, healthcare, multifamily, retail, hospitality and public/institutional projects.
The firm is also ranked among the top 10 Architecture/Engineering firms in Engineering News-Records Top 500 Design Firms and the Top 30 Interior Design Firms in Interior Design magazines Top 100 Giants. For more information, visit waremalcomb.com.
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Job Location
Toronto, South Dakota, 57268, United States
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