Thrive Iowa Coordinator at Cass County Memorial Hospital – Atlantic, Iowa

• Required:
  • • Bachelor’s degree in social services, public health, human services, education, business, communications, healthcare, or a related field
• Preferred:
  • • Master’s degree in social services, public health, human services, education, business, communications, healthcare, or a related field

• Required:
  • • Valid driver’s license
      • This position requires some travel
• Preferred:

• Required:
  • • Minimum of five (5) years of experience in social services, community-based programs, public health, or a related field (additional experience may be considered in lieu of a degree)
    • Ability to handle highly confidential information
    • Strong relationship-building, facilitation, and community engagement skills
    • Excellent oral and written communication skills, including presenting information to diverse audiences
    • Strong organizational, documentation, and time-management skills
    • Experience supervising staff or coordinating multidisciplinary teams
    • Ability to collect, analyze, and present data to inform decision-making and community reporting
• Preferred:
  • • Experience working with family stability, child welfare, care coordination, or navigation models
    • Familiarity with grant reporting, performance metrics, and compliance monitoring
    • Experience working with coalitions or alliances across multiple sectors

Program Leadership & Standards Compliance

• Oversees local implementation of the Thrive Iowa Initiative in accordance with established Standards and Playbook requirements
• Acts as a subject-matter expert in the Restore Hope model and Thrive Iowa processes, providing guidance and technical assistance to Alliance partners and Primary Providers
• Ensures program fidelity, quality assurance, and continuous improvement

Staff Supervision & Provider Support

• Conducts one-on-one meetings with Primary Providers managing caseloads
  • Weekly for full-time staff
  • Bi-weekly for part-time staff
• Reviews progress, documentation, outcomes, and compliance during one-on-one meetings
• Provides coaching, problem-solving support, and accountability for meeting program expectations
• Acts as direct supervisor for Thrive Iowa Navigators, as needed

Alliance & Community Leadership

• Plans, organizes, and facilitates monthly Thrive Iowa Alliance meetings in accordance with the Playbook
• Schedules and facilitates monthly Primary Provider meetings, ensuring required updates and agenda topics are addressed
• Maintains accurate attendance records (sign-in sheets) for all alliance and provider meetings
• Develops and maintains strong working relationships with community partners, including nonprofit organizations, government agencies, faith-based organizations, schools, healthcare providers, and local businesses
• Recruits new partners and Primary Providers to strengthen the Thrive Iowa network

Reporting, Data & Compliance

• Collects, analyzes, and presents community-wide data related to Thrive Iowa outcomes
• Submits at least one participant success story per quarter
• Completes all required quarterly and ongoing reporting accurately and on time
• Produces regular updates and reports for publications, funders, and grant requirements
• Meets weekly with assigned Thrive Community Success Manager and completes all required trainings within the Learning Management System (LMS)

Advocacy & Community Impact

• Advocates for individuals and families participating in Thrive Iowa services
• Promotes collaboration across service providers to reduce duplication and improve outcomes
• Serves as a trusted community resource for Thrive Iowa information, processes, and referral pathways
• Conducts oneself in a manner consistent with the professional and ethical standards of Restore Hope and partner organizations

Additional Responsibilities

• Completes special projects as assigned
• Performs all other duties as needed to support the success of the Thrive Iowa Initiative