Director of Business Administration (Business Office Manager at Senior Living Residences – East Providence, Rhode Island

Annual salary starting at $60,000

Our comprehensive standard benefits program starts on the day of hire and includes paid time off, holiday pay, health insurance through Blue Cross Blue Shield, dental, and vision insurance, disability coverage, complimentary life insurance and a pre-tax retirement savings plan with a company match. We also offer the following perks and incentives to all associates:

• DEI Initiatives - A regular opportunity for all associates to voice opinions and ideas to improve diversity, equity, and inclusion for the whole company!
• Generous bonus program for referring associates and or residents
• Retail discounts include cellphone plans, pet insurance, home & auto insurance, car rentals, identity theft protection, office supplies, concert & museum tickets, travel, shopping, and much more!
• Nationwide tuition rewards program.
• Reduced meal costs during shifts at the community.
• Extensive professional development and education programs, including the opportunity to become a Certified Dementia Practitioner
• Commuter Benefits include pre-tax savings on public transportation passes and parking (conveniently located near Alewife MBTA station and along 78 and 74 bus routes)

• Ensure accurate monthly billing to residents, including communication with family members and third parties
• Review and update Residency Agreements, ensuring a timely renewal process
• Maintain Resident Business File and associate files in accordance with requirements of the Executive Office of Elder Affairs (EOEA)
• Process payroll biweekly for community associates, manage PTO accrual process
• Conduct initial and ongoing benefits meetings with community associates
• Manage Leave of Absence processes including FMLA, worker's comp, and other absences
• Oversee community accounts payable invoices, and vendor contracts
• Maintain OSHA log summaries
• Supervise and train front desk reception team

• Experience: Bachelor's degree and non-profit experience, preferred; experience in office administration, including payroll processing, billings and collections, and benefits administration required.
• Payroll Administration: Experience with payroll administration, required; experience using Paycom HRIS, preferred.
• Teamwork: Promote a positive team spirit and a culture of cooperation, openness, enthusiasm, customer service, and an atmosphere conducive to growth.
• Technical Ability: You can't be successful at this job if you are averse to technology! We use technology to do our jobs and communicate with residents, families and coworkers.
• Communication: Interact clearly and effectively with an openness to other people's ideas and thoughts; Demonstrate patience, tact, positive energy and enthusiasm.
• Professionalism: Provide leadership; take the initiative, handle pressure and be level-headed in emergencies, treat others with respect, excel at project management.
• Trustworthiness: Demonstrate an acute sense of responsibility and moral integrity with strong follow-through on commitments, inspiring the trust of others.