People Operations Specialist at Addictions Recovery Center Inc – Medford, Oregon

People Operations Specialist
Full-Time | Onsite | 4-Day Workweek (32 Hours)
$31.00 – $35.65 hourly (approximately $51,584 – $59,322 annually)

About the Role

At Addictions Recovery Center (ARC), the strength of our work starts with our people. Creating an environment where staff feel supported, equipped, and able to show up fully takes consistency, care, and strong systems behind the scenes.

As a People Operations Specialist, you are a key part of that foundation. You ensure the details are right—from credentialing and compliance to benefits and HR systems—so nothing falls through the cracks. Your work creates clarity, reduces friction, and helps staff focus on what matters most: supporting clients in recovery.

This is work that supports recovery—on a schedule that respects your life.

Why You’ll Love Working at ARC

• A true four-day, 32-hour workweek that supports real work-life balance
• A collaborative team where your work supports staff across the entire organization
• Clear communication and accessible leadership that keep you informed and supported
• A values-driven culture grounded in transparency, equity, and respect
• Meaningful work where your attention to detail keeps systems running, removes barriers, and supports staff in doing their best work

What You’ll Do

Your day-to-day work focuses on keeping core people operations running smoothly—supporting credentialing, benefits, and HR systems with accuracy, consistency, and care.

On a typical week, you will:

• Coordinate and maintain credentialing processes, ensuring licenses, certifications, and documentation remain current and compliant
• Track deadlines, renewals, and application statuses to keep providers and programs aligned
• Support employee benefits processes, including enrollments, changes, and ongoing maintenance
• Serve as a resource for staff questions related to benefits, credentialing, and HR systems
• Maintain accurate, organized records across HRIS and tracking systems
• Reconcile data across systems (e.g., benefits, payroll, invoices) and resolve discrepancies
• Prepare and support audits, site reviews, and compliance reporting
• Communicate with internal teams and external partners to ensure timely follow-up and coordination
• Identify opportunities to improve workflows, accuracy, and overall efficiency
• Apply a detail-oriented, service-focused approach that supports a consistent and reliable employee experience.

What We’re Looking For

We’re seeking a People Operations Specialist who brings strong organization, attention to detail, and clear communication—someone who understands that consistent, well-managed systems help create a reliable and supportive employee experience.

Required Qualifications

• Experience in human resources, healthcare administration, credentialing, benefits, or a related field
• Strong attention to detail and ability to manage multiple processes and deadlines
• Ability to maintain accurate records and support compliance requirements
• Clear, professional communication and responsiveness to employee and provider inquiries
• Ability to handle sensitive information with discretion
• Strong problem-solving skills and follow-through
• Basic to moderate computer proficiency, including HRIS and Microsoft Office

Preferred Qualifications

• Associate’s degree or higher in HR, Business, Healthcare Administration, or a related field
• Experience with credentialing, compliance tracking, or benefits administration
• Experience reconciling data (e.g., benefits, payroll, invoices)
• Experience in a healthcare, nonprofit, or behavioral health setting
• Familiarity with regulatory or accreditation standards (e.g., CARF, Joint Commission, OHA, CCBHC)
• Bilingual (Spanish/English) or experience working with diverse populations

The Personal Qualities That Help You Thrive Here

• Organized – You manage details accurately and follow through
• Reliable – You bring consistency that keeps systems running smoothly
• Collaborative – You communicate clearly and work well across teams
• Respectful – You treat others with professionalism and care
• Detail-oriented – You catch discrepancies and see things through to resolution
• Mission-aligned – You value equity, transparency, and reducing stigma in recovery

Compensation & Benefits

At ARC, we believe caring for others starts with caring for our team. We offer a comprehensive, people-first benefits package designed to support your health, financial wellbeing, and work-life balance.

Compensation

• $31.00 – $35.65 per hour for a 32-hour work week
• Equivalent to approximately $51,584 – $59,322 annually (not including additional hours worked)

Work-Life Balance

• Four-day workweek (32 hours) for all ARC staff
• 10 paid holidays each year (many convert to floating holidays if worked or if they fall on your regular day off)
• Vacation and sick time begin accruing immediately.
• Up to three weeks of vacation and two weeks of sick time earned during your first year

Health Coverage (ICHRA Model)

• Benefits begin the first day of the month following 30 days of employment
• ARC provides health coverage through an Individual Coverage Health Reimbursement Arrangement (ICHRA)
• Choose the individual health insurance plan that best fits your needs
• For most employees, the majority of available plans are fully covered by ARC

Employer-Paid Benefits

• Dental and vision coverage at no cost to you
• Family dental and vision included at no additional cost
• Long-term disability insurance
• Oregon Paid Leave coverage
• Basic life insurance equal to 1x your annual salary (no cost to you)
• Employee Assistance Program (EAP)
• On-site employee support groups

Optional Voluntary Benefits

• Flexible Spending Accounts (FSA)
• Supplemental life insurance
• Critical illness and accident coverage
• Mercy Flights ambulance household memberships
• Pet insurance discounts

Retirement & Financial Wellness

• 401(k) retirement plan with immediate vesting and employer match
• ARC qualifies as a Public Service employer for student loan forgiveness programs